Micro Tech 3

BroadBean; Kentucky; On-site; USD 65,000 - 90,000; Full time

Job summary

Zoetis is seeking a Micro Lab Technician III to act as a subject matter expert in microbiology, leading daily workflows and maintaining all microbiology instruments. You will work with LIS for reporting, train staff, and ensure quality control adherence while handling complex culture techniques and AST platforms.

The role requires strong attention to detail, safety compliance, and collaboration with Medical teams to resolve customer issues via Salesforce. Full-time on-site position in the US.

Qualifications

• BA/BS in Biology, Microbiology, Molecular Biology or related science field with 3+ years of experience
• Associate's degree or Certified Veterinary Technicians with equivalent Microbiology experience (7+ years) considered in lieu of Bachelor's degree
• Parasitology knowledge/experience a plus

Responsibilities

• Train colleagues on Microbiology tests including complex cultures
• Follow safety procedures and quality control plans
• Manage LIS for accessioning, test ordering and reporting
• Perform antimicrobial susceptibility testing setup and reporting
• Maintain instruments and troubleshoot issues
• Handle samples, resolve issues via Salesforce, and escalate as needed
• Interpret culture results and assist with difficult cases

Skills

Laboratory workflows

LIS proficiency

Quality control

Safety procedures

Documentation

Communication

Education

BA/BS in Biology, Microbiology, Molecular Biology or related field

Associate's degree or CVT with 7+ years microbiology experience

Parasitology knowledge/experience a plus

Tools

Laboratory Information System (LIS)

Salesforce

Job description

Micro Lab Technician 3

Shift days/times: TBD

Summary

The Microbiology Lab Tech III acts as a subject matter expert within the department. This position significantly contributes to the completion of the daily workflow and requires an advanced understanding of all ZRL Microbiology processes including all safety practices, quality control plans, and testing procedures from set-up to reporting. This role requires a significant understanding of the laboratory information system (LIS) as it pertains to microbiology testing, reporting and specimen management. The Tech III is responsible for the operation and maintenance of all microbiology instruments and equipment. Additionally, the Tech III trains colleagues, performs advanced quality control tasks, and completes complex reporting and identification/analyzation processes.

Job Duties

• As a SME for the department, perform and train staff on all Microbiology tests, including complex testing such as Fungal & Dermatophyte Cultures as well as all other culture types received in the lab.
• Understand and follow all ZRL safety procedures and protocols and ensure team members adhere to these policies as well.
• Participate and lead others in the implementation of the laboratory and ZRL Quality Control plans.
• Assist in training team colleagues in the laboratory standard operating procedures for set-up and work-up for all Microbiology tests.
• Understand and interpret guidelines for culture results and assist team members with difficult cases.
• Understand and utilize the laboratory information system (LIS) including for accessioning, requisition maintenance, test ordering and batch reporting.
• Capable of performing all reporting of results and manager review in LIS.
• Handle problem samples and Salesforce tickets, resolving customer complaints, and referrals for medical consults.
• Complete antimicrobial susceptibility testing (AST) set-ups and AST result reporting on all laboratory AST platforms.
• Perform work in accordance with Select Agent Safety Protocols, Select Agent identification and Select Agent reporting requirements.
• Engage with Medical to resolve customer issues utilizing Salesforce as needed.
• Engage with Medical Leadership to improve microbiology processes, performance and to resolve customer service issues.
• Maintain all laboratory instruments including maintenance and troubleshooting.
• Perform literature reviews to stay current in microbiology topics including antimicrobial drug resistance, updates to CLSI guidelines, emerging infectious diseases, and updates to specific culture techniques.
• Understand and ensure team compliance to all EH&S biosafety requirements of the lab.
• Maintain and oversee inventory and ordering of laboratory reagents and consumables.

Education/Experience

• BA/BS in Biology, Microbiology, Molecular Biology or a related science field with 3+ years of experience
• Associate's degree or Certified Veterinary Technicians with equivalent Microbiology experience (7+ years) considered in lieu of Bachelor's degree
• Parasitology knowledge/experience a plus

Technical Skills Required

• Proficiency in Microsoft Platforms (Teams, Outlook, Word etc.)
• Strong attention to detail and organizational skills.
• Verbal and written communication skills.
• Ability to work in a team environment and collaborate with colleagues.
• Ability to work independently and follow instructions accurately.
• Advanced in all microbiology culture/molecular techniques including staining techniques, biochemical testing, media requirements, and standard operating procedures for all tests offered.
• Advanced understanding of culture/PCR assay interpretation guidelines for reporting.
• Knowledge of Federal/State reportable organisms.
• Quality Control planning

Physical Position Requirements

• Ability to lift up to 50 pounds
• Ability to bend, kneel, stoop, crouch
• Ability to sit or stand for extended periods
• Ability to wear PPE for extended periods of time

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [e-mail] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.