Miami Nightshift: Residential Unarmed Security & Customer Service Patrol

Allied Universal; Miami (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health & retirement benefits

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer Customer Service Patrol in Miami, FL to protect residents and properties while delivering exceptional service.

As an unarmed Patrol Officer at a residential location, you will monitor areas, perform routine patrols, manage access control, and communicate clearly with residents, guests, staff, and management, contributing to a welcoming, safe environment.

Qualifications

• Customer service experience preferred.
• Access control and badge experience preferred.
• Comfort using a computer or tablet.
• Alarm panel experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Responsibilities

• Provide customer service to residents, guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols of residential common areas, parking areas, entrances, amenity spaces, and the surrounding perimeter to help deter security-related incidents.
• Monitor access points and observe visitor, resident, and vendor activity in accordance with property policies and procedures.
• Respond to incidents, resident concerns, alarms, and critical situations in a calm, problem-solving manner, notifying appropriate personnel and/or emergency responders as needed.
• Prepare accurate activity logs, incident reports, and other required documentation while communicating relevant information to site management and Allied Universal leadership.

Skills

Customer service

Access control

Badge experience

Computer literacy

Drug screening familiarity

Education

High school diploma or equivalent

Tools

Alarm panel experience

Job description

Allied Universal is seeking a Security Officer Customer Service Patrol in Miami, FL to protect residents and properties while delivering exceptional service.

As an unarmed Patrol Officer at a residential location, you will monitor areas, perform routine patrols, manage access control, and communicate clearly with residents, guests, staff, and management, contributing to a welcoming, safe environment.