Mi Cocina Service Manager (43871)

M Crowd Restaurant Group; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

A Choice on Medical

Dental and Vision Insurance Plans

Matching 401K

Free Short / Long Term Disability and

Group Life Insurance

Paid Vacation and Personal Days

Heath Savings Account & Flexible Spend

Optional Supplemental Programs

Pet Insurance

Wellness Program

Employee Assistance Program

Tuition Assistance

Generous Dining Discounts at Company

Training and Career Development

Restaurant Director Annual Development

Discounts on items like Theme Parks, …

Job summary

Mi Cocina Chapel Hill - Ft Worth, TX is hiring a restaurant manager to lead planning, training and daily operations. You will drive sales, food quality, service standards and guest satisfaction while developing the team and maintaining costs and schedules.

Qualified candidates bring strong leadership, excellent communication and at least three years in front-of-house management, plus relevant certifications. This on-site role offers growth within M Crowd Restaurant Group.

Qualifications

• Be 21 years of age.
• Manager’s Food Service Certification and Alcohol Server Certification.
• Strong communication and leadership skills.
• At least 3 years in front-of-house operations and/or assistant management.
• Good math skills and able to operate a cash register/POS.
• Basic computer skills (Word, Outlook).
• Stand for long periods and lift up to 30 pounds.
• Able to work about 55 hours per week.

Responsibilities

• Oversee planning, organizing, training and leadership to hit sales, costs, retention and guest satisfaction goals.
• Ensure guests receive welcoming, responsive and courteous service at all times.
• Maintain food quality, portioning, cooking and serving standards per recipes.
• Schedule labor and manage staffing to meet business needs and labor targets.
• Provide and enforce adherence to policies, procedures and payroll processes.
• Develop staff through training and professional development initiatives.
• Ensure equipment cleanliness and preventive maintenance compliance.
• Administer performance actions in line with company guidelines.

Skills

Leadership

Communication

Customer service

Cash handling

Education

Manager’s Food Service Certification

Alcohol Server Certification

Tools

POS System

Job description

Job Location: Mi Cocina Chapel Hill - Ft Worth, TX 76107 Job Shift: Any Job Category: Management

Summary of Position

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Duties & Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Trained and certified in all FOH positions including Expo.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Make employment and termination decisions consistent with Restaurant Director Guidelines for approval or review.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop your staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. Understanding of payroll, new hire orientation/documents, invoicing, Aloha reports, punch edits. Etc.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Maintain clean FOH and BOH work areas to prevent potential hazards.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Understanding of store operations financials such as Alcohol Sales Percentage/Controls, Labor Percentage, Cost of Goods, Inventory Control, Waste Percentage, etc.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Provide advice and suggestions to Restaurant Director as needed.

M Crowd Restaurant Group Overview

M Crowd Restaurant Group is a collection of boutique restaurants, searching for talented individuals who want to help build a legacy one great restaurant at a time.

Our first restaurant concept, Mi Cocina, opened in 1991 with a modest 12 table space in the Preston Forest neighborhood of Dallas, TX. Mi Cocina was a pioneer in upscale Tex-Mex cuisine with a focus on serving families the highest quality ingredients with warm, respectful service. The result? People lined up out the door daily, and a Tex-Mex restaurant legend was born.

Driven by a passion for creating unique dining experiences, M Crowd Restaurant Group also includes The Mercury, a refined destination offering seasonal New American cuisine with touches of Mediterranean, Asian, and French flavors, Sushi at the Mercury, and Vaqueros Texas BBQ, a vibrant take on Texas barbecue with a Mexican twist.

From our humble beginning of one restaurant with a handful of employees to multiple brands and thousands of team members today, we welcome you to explore career opportunities at M Crowd.

Career Opportunities

Come grow your career with M Crowd! One of the many reasons M Crowd is unlike other restaurant companies is because most of our leaders are promoted from within.

Our Mission

To wow our guests through extraordinary service, fresh quality food, in an inviting environment.

Our Vision

Grow the company to create even more career opportunities.

Our Culture

A Culture of Familia and Respect

• Respect Each Other
• Respect the Guest
• Respect the Food
• Respect the Company
• Respect Yourself

Benefits

• A Choice on Medical
• Dental and Vision Insurance Plans
• Matching 401K
• Free Short / Long Term Disability and Group Life Insurance
• Paid Vacation and Personal Days
• Heath Savings Account & Flexible Spending Plans
• Optional Supplemental Programs
• Pet Insurance
• Wellness Program
• Employee Assistance Program
• Tuition Assistance
• Generous Dining Discounts at Company Owned Restaurants
• Training and Career Development
• Restaurant Director Annual Development Conference
• Discounts on items like Theme Parks, Movie Theaters, Live Shows, etc., And More!

Qualifications

• Be 21 years of age.
• Manager’s Food Service Certification and Alcohol Server Certification.
• Strong communication and leadership skills.
• Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Basic Computer Skills, Word, Outlook
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to reach, bend, stoop and frequently lift up to 30 pounds.
• Must have the stamina to work an average of 55 hours per week depending on business needs.

M Crowd Restaurant Group is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with M Crowd Restaurant Group without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.