Mgr, Solutions Engineering

Ffive; California (MO); Remote; USD 207,000 - 310,000; Full time

Job summary

F5 is seeking a seasoned leader to manage its Solutions Engineering team within the Tech vertical, focusing on technical sales. You will set objectives, delegate work, and ensure the SE organization aligns with company goals in a remote-capable setup.

You will oversee recruiting, performance management, and cross-functional collaboration with HR, PM, and Sales to scale the team and deliver customer success. Strong networking knowledge and leadership are essential.

Qualifications

• Experience managing technical SEs in a leadership role.
• Thorough understanding of networking technologies and applications delivery.
• Strong interpersonal and presentation skills to articulate complex tech.

Responsibilities

• Uphold the Business Code of Ethics and report violations.
• Manage SE team: evaluations, PTO, assignments, training, performance improvement, recruiting.
• Define FY objectives, strategy and priorities for SE Engineers.
• Plan headcounts quarterly/yearly to scale SE org to meet goals.
• Oversee recruitment in collaboration with HR and organizational effectiveness.
• Develop SE partner plans and customer-focused strategies to drive success.
• Present F5 strategy, messaging, and roadmap to customers and partners.

Skills

Team leadership

Technical sales

Networking technologies

Presentation skills

Communication with stakeholders

Education

BS or BA degree

Job description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

This role is responsible for managing all aspects of the Solutions Engineering team within the F5 Tech vertical with focus on technical sales. You will be responsible for establishing objectives and work plans and delegate assignments to the team. You will also be held responsible for ensuring that the SE organization is fit for purpose to meet F5 company goals.

What you'll do

• Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Manage the SE team including conducting performance evaluations, approving paid time-off, assigning or delegating work, providing on-the-job training, giving guidance to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions.
• Define core FY objectives, strategy and priorities for Engineers for the assigned SE Team.
• Partner with management to define headcounts quarterly and yearly ensuring the SE organization is scalable to meet and exceed goals and objectives.
• Manage candidate recruitments in collaboration with HR.
• Organizational Effectiveness - may include but not limited to the following: Communication - ensure effective communication and create an environment of teamwork and cooperation with your department and the rest of the organization
• Develop and organize SE organization to meet/exceed goals. This includes both technical and professional development.
• Develop and maintain an effective SE partner plan (PS, support, Marketing, PM etc.)
• Strategic Planning - may include but not limited to the following: Scale the SE organization to best meet/exceed objectives
• Develop SE retention, recognition, compensation and career planning
• Develop SE skills assessment and job planning
• Ensure SE team is customer focused - may include but not limited to the following: Drive Product Requirements and Business Units
• Identify consistent market trends and communicate to PM, PD, etc.
• Ensure customer success
• Drive Customer Support awareness through a transparent escalation plan
• Customer/Partner management
• Manage post-sales issues and escalation with support team engage
• Present F5 strategy, solution messaging and roadmap
• Demonstrate ability to understand customer requirement and challenges and present related F5 solutions
• Business analyze and strategy
• Identify and communicate market trends to the Sales and SE organization
• Identify and analyze the competition
• Provide product feasibility analysis in support of sales efforts with sales representatives
• Perform other related duties as assigned.

What you'll need

• BS or BA degree required or relevant work experience
• A number of years' experience managing technical SEs in a management role
• Thorough understanding of networking technologies and applications delivery
• Strong interpersonal and presentation skills with the ability to articulate complex technologies
• Self-motivated and have the ability to persuade direct reports and others outside the organization
• Demonstrated ability to effectively communicate with all levels within an organization

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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $207,000.00 - $310,400.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: