MGR, PATIENT SVCS II - COVINGTON, LA

Compass Healthcare; Covington (LA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Plan

Flexible Spending Accounts

Job summary

Morrison Healthcare, a Compass Healthcare company, is hiring a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State.

You will set goals, hire and coach staff, ensure compliance with dietary restrictions and HIPAA, and work to improve patient satisfaction and outcomes. This role requires collaboration with nursing and dietetic teams and a focus on quality assurance programs.

Qualifications

• Associate degree in food services or related field required.
• Bachelor’s degree in food service technology/management preferred.
• CDM, RDT, or RD certifications preferred.
• Minimum 1 year experience in food service management in acute care or similar setting.
• ServSafe certification desirable.
• Proficient with Microsoft Office, EMR, and diet office systems.

Responsibilities

• Establishes goals and oversees patient food services needs based on medical direction and patient population.
• Hires, directs, coaches, trains, and develops patient service team members.
• Complies with dietary restrictions within diet order limitations to meet patient preferences.
• Ensures staff assists in achieving patient satisfaction goals.
• Complies with regulatory standards including HIPAA and patient rights policies.
• Leads patient satisfaction programs and quality improvement initiatives.

Skills

Staff coaching

Team leadership

Regulatory compliance

Communication

Food safety knowledge

Education

Associate degree in food services/related field

Bachelor’s degree in food service technology/management

Certified Dietary Manager (CDM)

Registered Diet Technician (RDT)

Registered Dietitian (RD)

Tools

Microsoft Office

Electronic Medical Records (EMR)

Diet office systems

Job description

We are hiring immediately for a Patient Service Manager position

Morrison Healthcare

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State.

Key Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Qualifications

• Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
• Minimum of one (1) year experience in food service management preferred in an acute care setting
• ServSafe® certified, desirable
• Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Benefits For Our Team Members

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.