Mgr P&D/EE/Non-DOT

FedEx; Augusta (ME); On-site; USD 63,000 - 104,000; Full time

Job summary

FedEx in Augusta, ME seeks an experienced manager to plan, organize and staff daily pickup and delivery operations, ensuring outstanding customer service and productivity targets.

Responsibilities include coaching drivers, enforcing safety, adjusting routes, resolving complex service issues, and leading the team through change and new technology. Requires high school diploma and at least 1 year of management experience or completion of AiM program.

Qualifications

• High School diploma/GED required.
• 1 year of management experience in the last 5 years or AiM program completion.
• Knowledge of FedEx field operations and procedures.
• Ability to lift 50 lbs and move heavier packages with equipment.
• Must meet FMCSA medical exam requirements.

Responsibilities

• Plans, organizes, directs and staffs daily operations for pickup and delivery.
• Promotes safety best practices and implements safety initiatives.
• Coaches drivers to improve effectiveness and ensure policy compliance.
• Addresses and resolves complex service issues with customers.
• Adjusts routes and schedules to meet delivery commitments and develops contingency plans.
• Leads team through changes and new technology to achieve KPIs.

Skills

Leadership

Time management

Interpersonal skills

Communication

Safety compliance

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Plans, organizes, directs and staffs daily operations for pickup and delivery (P&D) to provide outstanding service to customers, meeting service and productivity goals.

Essential Functions

• Promotes safety above all by supporting and implementing safety best practices, requirements, and initiatives and embracing new safety technology.
• Coaches drivers to work more effectively through honest and direct conversations. Ensures compliance with FedEx policies and procedures, CSM, safety and injury reporting, and training requirements.
• Addresses and resolves complex service issues with customers.
• Adjusts routes and employee schedules to meet delivery commitments. Develops contingency plans for unexpected situations.
• Leads team in adapting to changing business requirements and new technology. Achieves Key Performance Indicators (KPIs) for their organization.
• Performs other duties as assigned.

Minimum Education

High School diploma/GED.

Minimum Experience

One (1) year of management experience in the last five (5) years OR completion of AiM (internal development program).

Knowledge, Skills and Abilities

Knowledge of FedEx field operations, features of service, systems, policies and procedures. Strong interpersonal, time management, organizational and communications skills. Basic PC skills, including the use of Microsoft Office software.

Job Conditions

Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment and/or assistance from another person. Must meet qualifications as outlined in section 391 of the motor carrier safety regulations. Requires medical exam in accordance with FMCSA or FAA regulations. Non-covered safety sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner.

Pay

$ 5,662.27 - $9,342.75 USD Monthly

Additional Details

Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)