Mgr, Laboratory Support

AdventHealth; Winter Park (FL); On-site; USD 72,000 - 134,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Wellness Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Winter Park, FL, seeks an experienced Laboratory Operations Manager to oversee daily lab support services and lead a high-performing team. The role emphasizes regulatory compliance, quality initiatives, and collaboration with vendors and clinical staff to ensure safe, efficient operations.

The candidate will coordinate training, staffing, and performance metrics while promoting patient safety and service excellence in a fast-paced healthcare environment.

Qualifications

• 1+ year of leadership/management experience required.
• 3+ years of related laboratory experience required.
• 2+ years of leadership/management experience preferred.
• 5+ years of related laboratory experience preferred.

Responsibilities

• Monitors and manages daily operations for laboratory support services.
• Oversees support staff and ensures supply availability.
• Develops quality assessment activities to ensure regulatory compliance.
• Leads laboratory performance improvement initiatives and safety.
• Coordinates clinical education experiences for students and staff.
• Manages staff scheduling, workloads and meetings.
• Ensures adherence to PPE and hazardous waste handling policies.
• Acts as liaison with other departments for effective communication.

Skills

Lab leadership

Regulatory compliance

Communication

Team building

Problem solving

Organization

Education

Associate

Bachelor's

Tools

Microsoft Office

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

200 N LAKEMONT AVE

City

WINTER PARK

State

Florida

Postal Code

32792

Job Description

Schedule: Monday–Friday, 6:00 AM–3:00 PM (with flexibility based on operational needs)

• Monitors and manages daily operations for laboratory support services and oversees support staff.
• Works with vendors to ensure necessary supply availability and maintains technologies aligned with industry practices.
• Develops ongoing quality assessment activities to ensure compliance with regulatory and governmental requirements.
• Leads and participates in laboratory performance improvement activities, promoting team building, employee engagement, patient satisfaction, and safety.
• May include transport of hazardous waste from the point of generation to a designated secure storage area; employee will be required to complete initial training (prior to handling hazardous waste) and refresher training to include proper handling and transport of hazardous waste, and proper selection, use and disposal of personal protective equipment.
• Provides orientation and training to new employees and students, documenting the process appropriately.
• Manages employees in hiring, coaching, or termination with limited supervision from leadership. Schedules and facilitates department meetings routinely.
• Follows safety policies including the use of PPE, handwashing, and hazardous chemical handling, and completes required training for handling hazardous waste.
• Manages staff using effective scheduling, assigning workloads, and troubleshooting problems.
• Actively participates in laboratory and hospital performance improvement activities, including evaluating new equipment or procedures, preparing and reviewing staff quality and efficiency reports, and monitoring staff performance.
• Coordinates and facilitates the clinical experience of students in affiliated education programs.
• Serves as a liaison with other departments to ensure effective communication and collaboration.
• Facilitates workflow when necessary to ensure smooth operations.
• Provides guidance to lab support staff for resolving customer service issues and supports education for clinical staff as needed.
• Performs other duties as assigned

Knowledge, Skills, and Abilities

• Ability to provide daily direction to lab support staff
• Ability to ensure departmental compliance with regulatory and accreditation requirements
• Exhibits technical skills and aptitudes related to the specific laboratory specimen collections as performed in department or work area assigned.
• Displays the ability to comprehend, measure, reason, match, problem solve, and exercise judgment under minimal supervision.
• Strong organizational skills
• Exhibits ability to make appropriate decisions in stressful situations and handle multiple priorities and projects.
• Exercises mature, independent judgment and the ability to handle confidential information within Hospital guidelines and applicable regulations.
• Builds and maintains effective, productive teams and appropriate peer relationships to facilitate organizational objectives.
• Ability to utilize standard computer related applications, and ability to learn and apply new applications and programs.
• Must be able to read, write and speak conversational English
• Basic computer skills and knowledge of Microsoft Office
• Exhibits knowledge of applicable regulatory standards, rules, and guidelines such as Joint Commission, OSHA, AABB, AOA, CAP, CLIA, and related agencies.
• Able to effectively communicate verbally and in written form in English with patients, staff, and customers of varied backgrounds in a respectful, effective, and professional manner.

Education

• Associate [Required]
• Bachelor's [Preferred]

Work Experience

• 1+ year of leadership/management experience [Required]
• 2+ years of leadership/management experience [Preferred]
• 3+ years of related laboratory experience [Required]
• 5+ years of related laboratory experience [Preferred]

Licenses and Certifications

• NHA Certified Phlebotomy Technician (CPT) [Preferred] OR NPCE Certified Phlebotomy Technician (CPT) [Preferred] OR ASPT Certified Phlebotomy Technician (CPT) [Preferred]
• Basic Life Support (BLS) [Preferred]

Physical Requirements

(Please click the link below to view work requirements)

• Physical Requirements - https://tinyurl.com/23km2677

Pay Range: $72,189.82 - $134,259.75

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.