Mgr Lab (Exempt)

Mercy Health; Lima (OH); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Job summary

Mercy Health seeks a Manager Lab to oversee clinical laboratory services across designated sites, driving quality metrics, operational efficiency, and regulatory compliance. You will lead staffing, budgeting, and collaboration with hospital departments to ensure patient care excellence.

In this role, you’ll monitor performance, develop policies, and coordinate regional lab activities while guiding staff development and accreditation readiness.

Qualifications

• MLS Certification or eligible by a nationally recognized certification agency (preferably ASCP)
• Bachelor's degree in Clinical Laboratory Science or related field from a CLIA-approved program
• 5 years experience in a laboratory setting
• Previous leadership in a laboratory environment

Responsibilities

• Improve laboratory operations and set quality metrics with monthly reports.
• Hire, staff, schedule, and onboard lab personnel; ensure staffing meets budget and service needs.
• Evaluate performance and conduct staff development and coaching.
• Ensure compliance with CAP accreditation and regulatory standards.

Skills

Active Listening

Leadership

Mentoring

Budgeting

Communication

Education

Bachelor's degree in Clinical Laboratory Science/MLT/related

Tools

Lab Information Systems

Job description

Skills

Active Listening

Summary Of Primary Function/General Purpose Of Position

The Manager Lab manages all aspects of laboratory services for the clinical laboratory at designated sites. The Manager interacts with other hospital services to support coordination of patient care activities and achieve performance improvement activities. They ensure compliance with regulatory and accreditation standards.

Essential Job Functions

• Works to improve Laboratory operations and establish objectives related to quality metrics. Monitors quality indicators to identify opportunities for improvement and submits monthly reports of monitors. Presents results of quality improvement activities at Regional Laboratory Management and Hospital Quality committees.
• Manages laboratory department including hiring, staffing, scheduling, and onboarding of new employees. Schedules staff to meet laboratory service requirements, productivity goals, and staffing budget.
• Evaluates the performance of department staff and completes performance assessments with input from Lead Technologists or Supervisors. Counsels staff concerning issues that require investigation and works toward resolution.
• Maintains effective internal communication with staff, management, and other regional managers. Collaborates with other hospital departments and physicians as needed to resolve problems and complaints.
• Serves as facilitator for regional laboratory committees and coordinates activities for completion of projects and implementation of new procedures.
• Monitors laboratory expenses to meet budgetary goals. Works with their leader and participates in forecasting, planning, and budgeting. Works with their leader and collaborates with other members of the management team to develop plans for capital replacement and acquisition.
• Develops and reviews general laboratory procedure and policy manuals. Monitors staff adherence to established hospital and laboratory policies, including safety.
• Ensures compliance with the CAP terms of accreditation and other applicable regulations, along with their leader. Serves as point person to manage general laboratory requirements including employee competency, proficiency testing, accreditation activities, safety, and document control.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

MLS Medical Lab Scientist Certification or eligible by a nationally recognized certification agency (preferably ASCP) required

For RSFH: MLS Medical Lab Scientist Certification or CT Cytotechnologist or HTL Scientist in Histotechnology by a nationally recognized certification agency (preferably ASCP) required

Education

Bachelors, Clinical Laboratory Science/Medical Laboratory Science/Biomedical Science/Biology/Biochemistry from a Clinical Laboratory Improvement Amendments (CLIA) approved program (required)

Work Experience

5 years experience in a laboratory tech setting (required)

Previous experience in a leadership position in a laboratory tech environment (required)

Training

None

Working Conditions

• Periods of high stress and fluctuating workloads may occur
• May be exposed to physical altercations and verbal abuse
• May be exposed to high noise levels and bright lights
• May be exposed to limited hazardous substances or body fluids*
• May be exposed to human blood and other potentially infectious materials*
• May have periods of constant interruptions
• General office environment
• Required to car travel to off-site locations, occasionally in adverse weather conditions
• Prolonged periods of working alone
• Other: Intermittent exposure to fumes and odors

• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

• Lifting/Carrying (0-50 lbs.) 1-33%
• Lifting/Carrying (50-100 lbs.) 0%
• Push/Pull (0-50 lbs.) 1-33%
• Push/Pull (50-100 lbs.) 1-33%
• Stoop/Kneel 1-33%
• Crawling 0%
• Climbing 0%
• Balance 1-33%
• Bending 1-33%
• Sitting 67-100%
• Walking 1-33%
• Standing 1-33%

Additional Physical Requirements/Hazards

• Manual dexterity (eye/hand coordination)
• Perform shift work
• Hear alarms/telephone/audio recorder
• Reach above shoulder
• Repetitive arm/hand movements
• Finger Dexterity
• Color Vision
• Acuity - far
• Acuity - near
• Depth perception
• Use of latex products
• Exposure to toxic/caustic/chemicals/detergents
• Exposure to moving mechanical parts
• Exposure to dust/fumes
• Exposure to potential electrical shock
• Exposure to x ray/electromagnetic energy
• Exposure to high pitched noises
• Gaseous risk exposure

Patient Population

• Neonates (0-4 weeks)
• Infant (1-12 months)
• Pediatrics (1-12 years)
• Adolescents (13-17 years)
• Adults (18-64 years)
• Geriatrics (65 years and older)

Skills

• Active Listening
• Ability to discern the thinking of others
• Service Orientation
• Verbal and Written Communication
• Coordination
• Problem Solving
• Customer Service
• Leadership
• Mentoring
• Keyboarding
• Microsoft Office
• Telephone Skills
• Office Machine Operation
• Lab Information Systems
• Ability to train staff
• Organization
• Time Management
• Process Improvement
• Hiring and onboarding
• Budgeting
• Accreditation standards
• Developing laboratory procedure and policy
• Quality metrics and indicators
• Scheduling

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]