Mgr III, Supply Chain, Enterprise S&OP

Amazon; Nashville (TN); On-site; USD 129,000 - 174,000; Full time

Job summary

Amazon in Nashville seeks a senior leader to build and lead the enterprise S&OP capability within Supply Chain Planning, establishing a common S&OP and risk-management mechanism across the business. The role partners with Product, Data, Analytics, and Technology to evolve S&OP toward automated, intelligence-driven decision making, integrating signals and enabling scenario modeling and risk identification.

You will influence senior leaders across functions and drive scalable, end-to-end processes

Qualifications

• 5+ years working cross functionally with tech and non-tech teams.
• 5+ years of team management experience.
• 5+ years of cross-functional project delivery experience.
• 5+ years of supply chain experience.
• 5+ years of program or project management experience.
• Experience defining program requirements and using data and metrics to determine improvements.
• Bachelor's degree.

Responsibilities

• Lead and develop a team responsible for Enterprise S&OP/IBP, risk management, scenario planning, and cross-functional orchestration.
• Establish and continuously improve the S&OP operating model connecting Plan with the multiple execution layers of the organization.
• Create a single, forward-looking view of material demand, supply, inventory, capacity, supplier, and customer risks, translating signals into prioritized decision points.
• Lead scenario analysis and evaluate trade-offs across customer service, inventory, cost, capacity, and business priorities.
• Establish escalation and decision mechanisms that enable leaders to focus on material risks and exceptions rather than status reporting.
• Ensure S&OP decisions translate into clear ownership, actions, timelines, and measurable closure across cross-functional teams.
• Define performance mechanisms that measure risk aging, decision effectiveness, mitigation progress, and customer delivery predictability.
• Partner with Product, Data, Analytics, and Technology teams to define the digital roadmap for S&OP, including signal integration, risk intelligence, scenario modeling, automation, and decision-support capabilities.
• Identify where fragmented systems, data defects, or manual processes require humans to act as integration layers and drive scalable solutions to eliminate these dependencies.
• Advance the use of analytics and AI to automate risk identification, prioritize exceptions, identify root causes, and support scenario-based decision making.
• Build closed-loop mechanisms where execution constraints, decisions, and actual outcomes continuously improve future planning and risk management.
• Simplify redundant processes and governance mechanisms while developing scalable capabilities that support new businesses, products, geographies, and fulfillment models.

Skills

Cross-functional leadership

Team management

Program management

Supply chain

Stakeholder communication

Data-driven decision making

Education

Bachelor's degree

Master's degree

Tools

SQL for BI

ERP systems (SAP/Oracle/Workday)

Job description

Amazon's technology supply chain supports a complex and rapidly evolving portfolio of infrastructure, end-user equipment, and technology products across thousands of locations globally. As the business scales, we are building mechanisms that do more than consolidate information and react to problems after they emerge. We are looking to build the ability to identify risk early, evaluate scenarios, make clear trade-offs, and translate decisions into coordinated action across the organization.

We are seeking a senior leader to build and lead the enterprise S&OP capability within Supply Chain Planning.

This leader will manage a team responsible for establishing a common S&OP and risk-management mechanism across the business. The team will connect the plan with the multiple execution layers of the organization, ensuring material risks are identified early, scenarios are evaluated, trade-offs are understood, decisions are made at the appropriate level, and actions are driven to closure.

This role will also help define the digital evolution of S&OP. The successful candidate will partner with Product, Data, Analytics, and Technology teams to move S&OP from a largely human-orchestrated process toward an increasingly automated, exception-based, and intelligence-driven decision system. This includes integrating signals across systems, automating risk identification, enabling scenario modeling, and applying advanced analytics and AI to improve the speed, quality, and scalability of supply chain decisions.

The ideal candidate combines strong supply chain planning fundamentals, business judgment, analytical capability, technology orientation, and cross-functional leadership. They must be comfortable operating in ambiguity, challenging assumptions, simplifying complex problems, and influencing senior leaders across Supply Chain, Technology, Finance, Procurement, Operations, and customer organizations.

This is not a traditional reporting or meeting-management role. The successful candidate will build S&OP into a forward-looking enterprise decision mechanism that improves decision quality, business predictability, prioritization, and customer outcomes.

Key job responsibilities

• Lead and develop a team responsible for Enterprise S&OP/IBP, risk management, scenario planning, and cross-functional orchestration
• Establish and continuously improve the S&OP operating model connecting Plan with the multiple execution layers of the organization.
• Create a single, forward-looking view of material demand, supply, inventory, capacity, supplier, and customer risks, translating signals into prioritized decision points.
• Lead scenario analysis and evaluate trade-offs across customer service, inventory, cost, capacity, and business priorities.
• Establish escalation and decision mechanisms that enable leaders to focus on material risks and exceptions rather than status reporting.
• Ensure S&OP decisions translate into clear ownership, actions, timelines, and measurable closure across cross-functional teams.
• Define performance mechanisms that measure risk aging, decision effectiveness, mitigation progress, and customer delivery predictability.
• Partner with Product, Data, Analytics, and Technology teams to define the digital roadmap for S&OP, including signal integration, risk intelligence, scenario modeling, automation, and decision-support capabilities.
• Identify where fragmented systems, data defects, or manual processes require humans to act as integration layers and drive scalable solutions to eliminate these dependencies.
• Advance the use of analytics and AI to automate risk identification, prioritize exceptions, identify root causes, and support scenario-based decision making.
• Build closed-loop mechanisms where execution constraints, decisions, and actual outcomes continuously improve future planning and risk management.
• Simplify redundant processes and governance mechanisms while developing scalable capabilities that support new businesses, products, geographies, and fulfillment models.

Basic Qualifications

• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of team management experience
• 5+ years of cross functional project delivery experience
• 5+ years of supply chain experience
• 5+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements
• Bachelor's degree

Preferred Qualifications

• Experience managing, analyzing and communicating results to senior leadership
• Master's degree
• Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent
• Experience with ERP systems (e.g., SAP, Oracle, Workday), or experience with advanced use of SQL for data mining and business intelligence

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 128,600.00 - 173,900.00 USD annually

USA, TX, Austin - 142,800.00 - 193,200.00 USD annually