Mgr Fleet Ops

Mary Dickson; Newark (DE); On-site; USD 114,400 - 157,300; Full time

Benefits offered by this job

401(k) match

Medical, dental, and vision insurance

Generous paid time off

Job summary

Mary Dickson is seeking a Fleet Operations Manager to oversee activities ensuring a safe, cost-effective fleet program compliant with regulations. This role involves working with stakeholders to improve operational efficiency and managing contractor performance to achieve business goals.

The ideal candidate will have a bachelor’s degree or equivalent experience in business, exceptional leadership ability, and a commitment to safety. This position offers competitive pay and benefits, including annual bonuses and health insurance.

Qualifications

• Bachelor’s degree in Business or equivalent and 7-10 years of related business experience, OR 9-12 years of relevant business experience.
• Demonstrated leadership ability within a high-performance culture.
• High commitment to safety.

Responsibilities

• Monitor and manage performance of key contractors through KPIs and customer feedback.
• Interface with stakeholders to identify fleet issues and drive improvement.
• Provide leadership, development, and coaching to Fleet Services staff.

Skills

Leadership Ability

Process Improvement

Business Acumen

Customer Awareness

Fleet Management

Education

Bachelor’s degree in Business or equivalent

7-10 years of related business experience

Tools

Enterprise Resource Planning (ERP) system

Job description

Primary Purpose

Plan, direct and manage the activities of Fleet Operations. Provide a safe, cost‑effective fleet program that complies with Federal, State & local laws. Ensure safety, operational, and business goals and objectives are met. Develop and maintain an environment that promotes safety, diversity, performance excellence, resiliency, and continuous improvement. The role may require extended hours for coverage during storms or other energy delivery emergencies and will oversee the DPL North and South fleet garages.

Primary Duties and Accountabilities

• Contract Management (30%) – Monitor and manage the performance of key contractors through KPIs and customer feedback; review, analyze, and approve monthly invoices. Work with Exelon Supply to evaluate and select vendors and contractors. Provide feedback on contractor performance and jointly manage vendor performance issues.
• Operational Support (30%) – Interface with key stakeholders to identify fleet issues and drive improvement. Engage stakeholders in vehicle design and procurement planning. Track and communicate key financial and performance indicators. Chair the Fleet Council.
• Supervision (15%) – Provide leadership, development, and coaching to the Fleet Services staff. Give timely feedback and coaching regarding performance, behaviors, and developmental opportunities. Conduct performance planning and appraisal processes with direct reports. Promote diversity in the workplace and supplier base.
• Financial Management (10%) – Develop annual budgets and vehicle rates. Review monthly budget variances, provide analysis, and communicate performance. Ensure budgets are developed and managed at or below established levels.
• Environmental (10%) – Develop and implement plans to improve the overall environmental performance of the fleet through the adoption of alternative fueled vehicles while complying with all safety, environmental, vehicle, and workplace regulatory requirements.
• Asset Management (5%) – Manage the design, procurement, and disposition of fleet vehicles, tools, and equipment. Manage fleet facilities and fueling site conditions to provide safe and reliable facilities.

Job Scope

This position requires interaction with personnel at all levels in fleet customer organizations, including key management and executive leadership. The incumbent must communicate effectively with operations leads to identify and resolve vehicle and equipment repair issues and to select the right vehicles and equipment to meet business needs.

Minimum Qualifications

• Bachelor’s degree in Business or equivalent and 7‑10 years of related business experience, OR 9‑12 years of relevant business experience in lieu of a bachelor’s degree.
• Demonstrated leadership ability within a high‑performance culture.
• High commitment to safety.
• Ability to develop and implement process improvement and efficiencies, including technology and performance.
• Business acumen, customer awareness, and ability to create value.
• Experience working with an Enterprise Resource Planning system.

Preferred Qualifications

• Fleet, truck, and equipment knowledge.
• Experience in the fleet maintenance field, including 3‑5 years of supervisory or managerial experience.

Benefits

• Annual salary: $114,400.00‑$157,300.00 per year.
• Annual bonus for eligible positions: 20%
• 401(k) match and annual company contribution.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Generous paid time off, including vacation, sick time, floating and fixed holidays, maternity leave, and parental leave.
• Employee Assistance Program and resources for mental and emotional support.
• Well‑being programs such as tuition reimbursement, adoption and surrogacy assistance, and fitness reimbursement.
• Referral bonus program.

Exelon is proud to be an equal‑opportunity employer and employees or applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

If you are an individual with a disability and need an accommodation to complete the application, please email us at [e-mail].