Mgr Digital Health 1

Baylor Scott & White Health; San Juan (PR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Immediate health benefits

401(k) with 5% match

Tuition Reimbursement

PTO accrual Day 1

Job summary

Baylor Scott & White Health in the United States seeks a Senior Program Manager to drive a program with related projects, mentor program resources, and partner with clients and vendors to advance digital health initiatives. You’ll lead problem-solving efforts, gather market research, and link with industry leaders while mentoring teams across departments.

Implementing budgeting, staffing, and contract management, this role emphasizes HR activities and strategic pillar improvements, reporting to

Qualifications

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience

Responsibilities

• Manages pillar portfolio management (program and project management as dictated by business needs)
• Accountable for management, development, and overall mentorship of MCs assigned to pillar
• Provide constructive feedback to MCs; assist MC with project escalations and problem-solving as needed
• Drives long‑term planning and strategic pillar vision creation for pillar improvements and strategies, with oversight from VP as needed
• Establishes pillar budget and tracks to ensure budget is on track and aligned with strategic goals
• Knowledge of interdependencies of healthcare landscape and its influence on portfolio
• Owns assorted departmental responsibilities as assigned (i.e., contract management, staffing/resourcing, demand management, budgeting, etc.)
• Conducts all human resources activities, including interviews, supervision, evaluations, development, coaching, feedback, rewards, scheduling, leaves, and policy administration.
• Partners with and guides client teams towards the identification of problems/opportunities from a Digital Innovation perspective
• Establishes a process for team‑based structuring and defining of problems
• Earnestly maintains a pulse on digital disruption/innovation in healthcare
• Establishes external relationships with other thought managers in Digital Health
• Provides advice or suggestions for improvements that meet customer and digital health goals
• Presents and explains findings to leadership team and people
• Utilizes both traditional and modern assessment tools, such as interviews, surveys, and evaluations to arrive at hypothesis and conclusions

Education

Bachelor's or 4 years of work experience above the minimum qualification

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.

• We never settle by constantly striving for better.

• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

This role will ensure the success of a program with related projects, subprograms, and activities. It will also build and maintain exceptional relationships with clients, vendors, and other departments to further BSWH's strategic initiatives. There will be an effective focus on problem-solving, such as gathering market research, identifying root causes, and linking with industry leaders. The role also involves mentoring and managing Program Managers, Team Leads, and other project resources for professional development and performing HR duties when needed.

Essential Functions of the Role

• Manages pillar portfolio management (program and project management as dictated by business needs)

• Accountable for management, development, and overall mentorship of MCs assigned to pillar

• Provide constructive feedback to MC’s as needed; assist MC with project escalations and problem-solving as needed

• Drives long‑term planning and strategic pillar vision creation for pillar improvements and strategies, with oversight from VP as needed

• Establishes pillar budget and tracks to ensure budget is on track and aligned with strategic goals

• Knowledge of interdependencies of healthcare landscape and its influence on portfolio

• Owns assorted departmental responsibilities as assigned (i.e., contract management, staffing/resourcing, demand management, budgeting, etc.)

• Conducts all human resources activities, including interviews, supervision, evaluations, development, coaching, feedback, rewards, scheduling, leaves, and policy administration.

• Partners with and guides client teams towards the identification of problems/opportunities from a Digital Innovation perspective

• Establishes a process for team‑based structuring and defining of problems

• Earnestly maintains a pulse on digital disruption/innovation in healthcare

• Establishes external relationships with other thought managers in Digital Health

• Provides advice or suggestions for improvements that meet customer and digital health goals

• Presents and explains findings to leadership team and people

• Utilizes both traditional and modern assessment tools, such as interviews, surveys, and evaluations to arrive at hypothesis and conclusions

Key Success Factors

• Manages pillar portfolio management (program and project management as dictated by business needs)

• Accountable for management, development, and overall mentorship of MCs assigned to pillar

• Provide constructive feedback to MC’s as needed; assist MC with project escalations and problem‑solving as needed

• Drives long‑term planning and strategic pillar vision creation for pillar improvements and strategies, with oversight from VP as needed

• Establishes pillar budget and tracks to ensure budget is on track and aligned with strategic goals

• Knowledge of interdependencies of healthcare landscape and its influence on portfolio

• Owns assorted departmental responsibilities as assigned (i.e., contract management, staffing/resourcing, demand management, budgeting, etc.)

• Conducts all human resources activities, including interviews, supervision, evaluations, development, coaching, feedback, rewards, scheduling, leaves, and policy administration.

• Partners with and guides client teams towards the identification of problems/opportunities from a Digital Innovation perspective

• Establishes a process for team‑based structuring and defining of problems

• Effectively maintains a pulse on digital disruption/innovation in healthcare

• Establishes external relationships with other thought managers in Digital Health

• Provides advice or suggestions for improvements that meet customer and digital health goals

• Presents and explains findings to leadership team and team members

• Utilizes both traditional and modern assessment tools, such as interviews, surveys, and evaluations to arrive at hypothesis and conclusions

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

• EXPERIENCE - 5 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.