MGR, CATERING OPERATIONS - Nebraska Athletics - Lincoln NE

Flik Hospitality Group; Lincoln (NE); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group is seeking a Catering Operations Manager to lead on- and off-premise events with a strong focus on client service and operational excellence.

You will coordinate menus, staff, budgets and vendor contracts while ensuring top-tier guest experiences and seamless communication across departments. This role demands leadership, organization and precise execution in a fast-paced hospitality environment.

Qualifications

• Proven leadership in managing people, events and the guest experience.
• Strong organization and time management skills.
• Ability to work independently with minimal supervision.
• Effective communication with clients, senior management and support staff.
• Experience budgeting, P&L, labor forecasting and reporting.
• Excellent negotiating skills.
• HR experience including hiring, training and development.
• 3–5 years in hospitality management (off-premise catering preferred).

Responsibilities

• Consult clients on scope, expectations, budget, menu and entertainment for a successful event.
• Plan menus in consultation with clients and chefs.
• Negotiate vendor contracts.
• Coordinate event execution with the Catering Event Manager and team.
• Recruit, interview, train and supervise staff.
• Lead and motivate the catering team and plan schedules.
• Maintain accurate financial and administrative records.
• Act as liaison between Sales Catering Managers, Supervising Chefs and clients.
• Assess contract requirements and ensure service delivery meets standards.
• Perform final review of events to ensure quality and timely payments.

Skills

Leadership in people & events

Organization & time management

Independent work

Client communication

Budgeting & P&L

Negotiation skills

HR experience

Hospitality management (3–5 yrs)

Job description

What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Flik Hospitality Group

The Catering Operations Manager

holds duties related to successful execution and coordination for on and off premise Company events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing ability.

Key Responsibilities

• Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget
• Plans menus in consultation with the clients and chefs
• Negotiates individual vendor contracts
• Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
• Recruits, interviews, selects, and trains permanent and casual staff
• Organizes, leads and motivates the catering team
• Plans staff and event schedules
• Maintains and develops accurate financial and administrative records
• Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
• Assesses contract requirements and ensure satisfaction with the services delivered
• Performs final review and assessment of catering events to determine if they meet performance and quality standards
• Resolves customer concerns and ensures timely customer payment

Preferred Qualifications

• Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
• Strong organization, time management and team motivation skills are essential for success in this role
• Ability to work independently with little direct supervision
• Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff
• Ability to respond effectively to continuously changing demands
• Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
• Effective use of discretion to problem solve in a fast-paced environment
• Excellent negotiating skills
• Ability to establish credibility with senior culinary professionals
• Human Resource experience including hiring, training, mentoring and development
• 3-5 years’ experience in a hospitality management environment (preferably in an off-premise catering environment)
• The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business

Flik is a member of Compass Group USA

Associates At Flik Hospitality Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug‑free workplace.

Req ID: 1578101

Flik Hospitality Group

Shane Tirpak