MFT Platform Lead Engineer

Tata Consultancy Services Limited

San Antonio (TX)

On-site

USD 130,000 - 152,000

Full time

5 days ago
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Benefits offered by this job

Discretionary Annual Incentive
Comprehensive Medical Coverage:Medical
Family Support: Parental Leaves
401K Plan
Certification & Training Reimbursement
Vacation, Time Off, Sick Leave  H
Holidays

Job summary

Tata Consultancy Services Limited in San Antonio, TX is seeking an experienced MFT Platform Support Engineer to monitor, troubleshoot, onboard, validate, and maintain enterprise MFT platforms and integrations.

The role provides L2/L3 operational support, drives incident resolution, performs RCA activities, and ensures secure and reliable file transfer services across production and non-production environments.

Qualifications

  • Bachelor's degree required or equivalent experience.
  • Experience with MFT platforms and integrations.
  • Experience in L2/L3 incident management.
  • Strong RCA and troubleshooting skills.

Responsibilities

  • Provide L2/L3 operational support for MFT platforms.
  • Monitor and troubleshoot file transfers and integrations.
  • Coordinate with infra, network, and security teams during incidents.
  • Maintain operational documentation and knowledge articles.
  • Support deployments, patches, and environment changes.
  • Validate successful file movement and workflow execution.

Skills

MFT Support
Production Support
Incident Management
Root Cause Analysis
Troubleshooting
File Transfer Integrations
Security & Networking coordination

Education

Bachelor's degree

Tools

Jira
Confluence
Connect:Direct
AWS S3
Kafka

Job description

Tata Consultancy Services Limited in San Antonio, TX is seeking an experienced MFT Platform Support Engineer to monitor, troubleshoot, onboard, validate, and maintain enterprise MFT platforms and integrations.

The role provides L2/L3 operational support, drives incident resolution, performs RCA activities, and ensures secure and reliable file transfer services across production and non-production environments.

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