MFLC Assignment Ready Counselor

Magellan Health; San Juan (TX); On-site; USD 55,000 - 90,000; Full time

Job summary

Magellan Health is seeking an Assignment Ready Counselor (ARC) to provide non‑medical, short‑term counseling to service members and families at military installations. The Summer ARC position runs May 15 through September 15, with possible on‑demand surge coverage and DoDEA/school settings experience preferred.

The role requires independent licensure in any state, ability to travel across installations, and fluency in English.

Qualifications

• Master’s degree in a mental health field or social work.
• Licensed at independent level and able to meet DoD/DoDEA requirements.
• Excellent English communication and interaction with diverse populations.
• Ability to work with military personnel and families in a school or community setting.

Responsibilities

• Provide short-term, solution-focused counseling to adults, children, and youth.
• Support DoDEA schools, CDCs, youth programs, and camps; train and present health topics.
• Enter activity data daily while maintaining confidentiality.

Skills

Brief therapy

Solution-focused counseling

Military culture familiarity

English fluency

Communicate with military members

Education

Master’s degree in Behavioral Health or Social Work

Job description

This position requires you to be licensed at the independent level in any state as a Mental Health Counselor, Therapist, or Social Worker. This position would work in support of On Demand Events, Surges, Summer Camps, and Backfills supporting the MFLC program. The Assignment Ready Counselor (ARC) will provide coverage in short‑term, surge, and on‑demand situations resulting from the Military needs such as a post‑deployment event or to cover an existing assignment for counselors who are absent. The Summer ARC counselor position covers assignments during the May 15th through September 15th time period, coinciding with the school summer break. With minimal guidance and oversight, the ARC provides the full breadth of Adult or Child and Youth Behavioral (CYB) counseling services to military service members and their families at military installations. These services may include non‑medical counseling, training/health and wellness presentations, consultation with parents, personnel at child daycare centers and schools, and consultation to installation command regarding behavioral health issues affecting military personnel and their family members. ARC CYB counselors may be assigned to DoDEA schools and community schools and will need to have experience working in a school setting to qualify for the ARC role in backing up a school position. CYB counselors may also be assigned to youth programs, summer camps, and on‑demand assignments. ARC adult counselors may be assigned to support MFLC services in a variety of military community and readiness centers, as well as on‑demand and surge assignments. The counselors work closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.

Responsibilities

• Provides non‑medical, short‑term, solution‑focused counseling directly to adults, children, and youth of service members. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow‑up as indicated.
• CYB counselors also focus on supporting the staff and personnel of CDCs, DoDEA and community schools, youth programs and summer camps as well as providing parent training and guidance.
• Provides training and health and wellness presentations and participates in health fairs and other base/installation activities.
• Enters counselor activity data daily through smartphone or web application to ensure accurate reporting from the assigned installation while maintaining confidentiality and anonymity of service/family members.

The job duties listed above are representative and not intended to be all‑inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.

Qualifications

• Master’s Degree from an accredited graduate program in a mental health related field, or social work.
• With short notice, willing to accept assignments of undefined periods to include weekends.
• Can cover, on a full‑time basis, assignments of varying length from a weekend to two weeks.
• Quickly builds rapport with service personnel clients, family members, students, parents and co‑workers.
• Adaptable to new working conditions, varying location rules, etc.; adjusts working style to align with each work environment.
• Able to work effectively with minimal instruction and guidance.
• Listens carefully to instructions provided.
• With minimal notice, participates in regular in‑services/training, Quality Improvement committees or other contract activities as assigned.
• Requires ability to quickly engage and communicate with military members, spouses or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions. Due to the nature of working on military installations or related worksites, counselors may need to comply with various site‑specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain current immunizations or vaccinations and provide record of receipt.
• Ability to prove US Citizenship and must be fluent in English.
• Advanced knowledge of brief therapy and solution‑focused counseling methods.
• Prior military service/military family member and/or strong familiarity with military culture desired.
• For CYB positions must meet the Magellan MFLC CYB criteria for experience with children and youth and specialty in child and adolescent development/psychology.
• Creates a presence on the installation in which the service and family members feel comfortable approaching the counselor and recognize the program to be confidential; for CYB counselors – creates a presence in child and youth settings, is available to children, youth, and staff. When working with children, counselor must abide by line‑of‑site protocol.
• Establishes and maintains working relationships with community resources and provides appropriate linkages.
• Partners with POC to provide Adult and CYB services in a manner that addresses the needs of the installation/facility. Develops an excellent working relationship with the installation/facility POC.
• Manages duty to warn and restricted reporting situations according to DoD protocol and staffs the cases with Regional Supervisor/Regional Director.
• Communicates with Regional Supervisors and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations and in facilities to which they are assigned for substitute or on‑call services.
• Responds to critical incidents and special requests as directed by the POC and approved by the OSD program manager.

General Job Information

• Title: MFLC Assignment Ready Counselor
• Grade: MFLC ARC
• Work Experience - Required: Clinical
• Education - Required: Master's – Behavioral Health, Master's – Social Work
• License and Certifications - Required: Current licensure required for this position that meets State, Commonwealth or customer‑specific requirements; Driver License, Valid In State; Licensed Professional Counselor; Must be an independently licensed behavioral health clinician

This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco‑free workplace. EOE/M/F/Vet/Disabled.

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.