MFG Systems Business Applications Engineer-Orthopaedics

Johnson & Johnson MedTech; Raynham (MA); On-site; USD 79,000 - 128,000; Full time

Job summary

DePuy Synthes is seeking a Manufacturing Systems Business Application Engineer to provide day-to-day support for MES and ERP systems in manufacturing environments. The role includes troubleshooting, documentation, user training, and process improvement across sites including Raynham, MA and Warsaw, IN.

Reporting to the Global Manufacturing Systems Standards lead, you will monitor system performance, create user guides, and collaborate with cross-functional teams to optimize operations while

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 2+ years of experience in a support role related to business analysis, specifically in MES and ERP environments.
• Strong understanding of MedTech manufacturing processes and ERP operations.
• Excellent problem-solving skills and attention to detail.
• Proficiency in data analysis tools (e.g., Excel) and reporting software.

Responsibilities

• User Support: Act as the first point of contact for end-users experiencing issues with manufacturing systems such as MES and BTB, providing timely assistance and troubleshooting.
• Issue Resolution: Investigate and resolve system-related problems, escalating complex issues to the appropriate technical teams as needed.
• System Monitoring: Continuously monitor systems for performance and reliability, identifying areas that require immediate attention or improvement.
• Documentation: Maintain up-to-date documentation of system processes, user guides, and FAQs to facilitate knowledge sharing among users.
• Training Coordination: Arrange and conduct training sessions for end-users on MES and BTB system functionalities and best practices.
• Process Improvement: Work with business stakeholders to identify process inefficiencies and recommend solutions to enhance operational performance.
• Feedback Collection: Collect and analyze user feedback to identify common pain points and areas for enhancement, collaborating with IT teams for necessary changes.
• Reporting: Assist in generating routine reports and dashboards to track system performance and user engagement.
• A willingness to be hands-on in all aspects of supporting manufacturing systems
• Ability to partner with cross-functional teams in a matrixed global environment and provide remote support.
• Flexible work ethic
• Ability to influence at various levels of an organization & a strong ability to communicate and collaborate and build relationships with key stakeholders
• Excellent communication skills (written and oral)
• Problem solving skills – to assist in maintaining project progress and on design issues
• Decision Making is required to make decisions on issues
• Excellent planning and organizing skills
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems
• Managing risk and crisis, including investigation, escalation, prioritization and resolution of systems and support issues and developing and managing responses.
• Ability to manage multiple priorities in a fast-paced environment.

Skills

Analytical Reasoning

Cross-Functional Collaboration

Project Management

Data Analysis

Education

Bachelor’s degree in Business Administration, Information Technology, or a related field

Tools

Excel

Job description

DePuy Synthes is recruiting for a Manufacturing Systems Business Application Engineer to be located in Warsaw, IN or Raynham, MA!

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson Medtech is a leader in orthopedics, providing one of the most comprehensive portfolios in the industry. Our Joints reconstruction manufacturing facilities are located globally, including sites in Raynham & Bridgewater, MA; Warsaw, IN; Cork, Ireland; Blackpool, UK; Leeds, UK; Suzhou, China; and a new site in Costa Rica. Position Summary

Reporting to the Joints Global Manufacturing Systems Standards lead, the Business Application Owner (BAO), will focus primarily on providing day-to-day support for operational processes and system functionality for manufacturing systems such as MES (Manufacturing Execution Systems) and ERP (Back to Basics BTB), as well as playing a crucial role in supporting in the development, implementation and maintenance of systems and data. This role involves troubleshooting issues, facilitating user support, and ensuring the effective use of systems across the organization.

Key Responsibilities

• User Support: Act as the first point of contact for end-users experiencing issues with manufacturing systems such as MES and BTB, providing timely assistance and troubleshooting.
• Issue Resolution: Investigate and resolve system-related problems, escalating complex issues to the appropriate technical teams as needed.
• System Monitoring: Continuously monitor systems for performance and reliability, identifying areas that require immediate attention or improvement.
• Documentation: Maintain up-to-date documentation of system processes, user guides, and FAQs to facilitate knowledge sharing among users.
• Training Coordination: Arrange and conduct training sessions for end-users on MES and BTB system functionalities and best practices.
• Process Improvement: Work with business stakeholders to identify process inefficiencies and recommend solutions to enhance operational performance.
• Feedback Collection: Collect and analyze user feedback to identify common pain points and areas for enhancement, collaborating with IT teams for necessary changes.
• Reporting: Assist in generating routine reports and dashboards to track system performance and user engagement.
• A willingness to be hands-on in all aspects of supporting manufacturing systems
• Ability to partner with cross-functional teams in a matrixed global environment and provide remote support.
• Flexible work ethic
• Ability to influence at various levels of an organization & a strong ability to communicate and collaborate and build relationships with key stakeholders
• Excellent communication skills (written and oral)
• Problem solving skills – to assist in maintaining project progress and on design issues
• Decision Making is required to make decisions on issues
• Excellent planning and organizing skills
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems
• Managing risk and crisis, including investigation, escalation, prioritization and resolution of systems and support issues and developing and managing responses.
• Ability to manage multiple priorities in a fast-paced environment.

Qualifications

Required:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 2+ years of experience in a support role related to business analysis, specifically in MES and ERP environments.
• Strong understanding of MedTech manufacturing processes and ERP operations.
• Excellent problem-solving skills and attention to detail.
• Proficiency in data analysis tools (e.g., Excel) and reporting software.

Preferred:

• Familiarity with MES platforms and ERP transaction systems.
• Strong communication and interpersonal skills to liaise effectively with end-users and technical teams.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Proactive attitude towards identifying and solving user issues. \\

Johnson & Johnson is an Aff… etc.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.co

Required Skills:

Preferred Skills:

Analytical Reasoning, Artificial Intelligence (AI), Controls Compliance, Cross-Functional Collaboration, Industry Analysis, Innovation, Lean Supply Chain Management, Machine Learning (ML), Project Management, Prototyping, Robotic Automation, Science, Technology, Engineering, and Math (STEM) Application, Scope Management, Systems Development, Technologically Savvy, Testing

Additional Description for Pay Transparency

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

Additional information can be found through the link below.

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

The anticipated base pay range for this position is :

$79,000.00 - $127,650.00