Metrology Technician

IQVIA; Town of Ithaca (NY); On-site; USD 46,000 - 96,000; Full time

Job summary

IQVIA Laboratories in Ithaca is seeking a Metrology Technician to perform qualification, calibration, preventative maintenance, troubleshooting, and repair of analytical and process instrumentation, with emphasis on HPLC and LC-MS components.

You will install and qualify new equipment, maintain calibration records, support quality investigations, and train staff and remote facilities while ensuring compliant operation of laboratory instruments.

Qualifications

• Associate's degree in electronics or mechanical technology or closely related field required.
• 1 year experience in a laboratory environment.
• Hands-on experience maintaining and troubleshooting HPLC systems and LC-MS components.
• Hands-on experience calibrating, verifying, maintaining, and repairing laboratory equipment.
• Proficiency with Windows and Microsoft Office; Word and Excel.

Responsibilities

• Install and qualify new laboratory equipment according to SOPs.
• Perform calibration, verification, preventative maintenance, troubleshooting, and repair of analytical instruments.
• Maintain equipment life cycle documentation and calibration records.
• Troubleshoot HPLC systems and LC-MS components to minimize downtime.
• Coordinate vendor installation, maintenance, repair, and software validation activities.
• Create and maintain SOPs, risk assessments, and gap analyses.
• Support quality investigations, corrective/preventive actions, audits, and metrics.
• Train employees and provide technical guidance to staff and remote facilities.

Skills

HPLC systems

LC-MS components

Troubleshooting

Calibration

Education

Associate's Degree in electronics or mechanical technology

Tools

Windows

Microsoft Office

Job description

We are seeking a Metrology Technician to join IQVIA Laboratories at Ithaca. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary

Perform qualification, calibration, preventative maintenance, troubleshooting, and repair of analytical and process instrumentation used in the laboratory. Support the reliable and compliant operation of laboratory equipment, with an emphasis on HPLC systems and the liquid chromatography components of LC-MS instrumentation.

What You’ll Be Doing

• Install and qualify new laboratory equipment, instrumentation, and associated control software according to standard operating procedures
• Perform scheduled and unscheduled calibration, verification, preventative maintenance, troubleshooting, and repair of analytical instruments
• Maintain equipment life cycle documentation, calibration records, preventative maintenance programs, inventories, and supporting databases
• Troubleshoot HPLC systems and the liquid chromatography components of LC-MS instrumentation to minimize equipment downtime
• Coordinate vendor installation, qualification, maintenance, repair, and instrument software validation activities
• Create and maintain instrumentation and metrology SOPs, risk assessments, and gap analyses
• Support quality investigations, corrective and preventative actions, audits, business continuity activities, and functional metrics
• Train employees on standard equipment usage and provide technical guidance to junior staff and remote facilities

What We Are Looking For

• Associate's Degree in electronics or mechanical technology or closely related field required
• 1 year experience in a laboratory environment
• Hands-on experience maintaining and troubleshooting HPLC systems and the liquid chromatography components of LC-MS instrumentation
• Hands-on experience calibrating, verifying, maintaining, and repairing laboratory measuring and test equipment
• Proficiency with Windows and Microsoft Office, including Word and Excel
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role

• Strong attention to detail and accuracy when completing regulated documentation and technical work
• Effective organizational skills with the ability to manage multiple tasks simultaneously
• Effective communication, presentation, and interpersonal skills
• Ability to establish and maintain productive working relationships with coworkers, managers, clients, IT teams, contractors, and vendors
• Ability to identify process improvement opportunities and support quality, safety, and Six Sigma initiatives

What We Offer You

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you’re looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Learn more at https://jobs.iqvia.com.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $46,200.00 - $96,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments.

Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Thank you for your interest in growing your career with us.