Metrology Technician

IQVIA LLC; Town of Ithaca (NY); On-site; USD 43,000 - 89,000; Full time

Job summary

IQVIA Laboratories in Ithaca, NY is seeking a Metrology Technician to perform qualification, calibration, preventative maintenance, troubleshooting and repair of analytical instruments and lab equipment.

You will maintain compliant documentation, support instrumentation validation, coordinate maintenance programs and training, and contribute to safety and process improvements in a collaborative, regulated environment.

Qualifications

• High school diploma or equivalent required.
• 6 months of laboratory experience.
• Hands-on experience operating basic laboratory measuring and test equipment.
• Proficiency with Windows and Microsoft Office, including Word and Excel.
• Ability to troubleshoot laboratory equipment and resolve process issues.
• Certifications and licenses as required by local regulations.

Responsibilities

• Install and qualify new laboratory equipment, analytical instrumentation, and control software according to SOPs.
• Perform routine calibrations, verifications, preventive maintenance, and repairs with accurate documentation.
• Troubleshoot equipment and instrumentation issues with cross-functional teams and vendors.
• Support instrument validation and instrument software validation.
• Maintain maintenance programs, inventories, consumables, spare parts, and related records.
• Monitor equipment systems and respond to alerts; coordinate after-hours coverage and business continuity.

Skills

Lab equipment operation

Calibration

Troubleshooting

Documentation

Excel

Windows

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Introduction

We are seeking a Metrology Technician to join IQVIA Laboratories in Ithaca, New York. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary

The Metrology Technician performs qualification, calibration, preventative maintenance, troubleshooting, and repair activities for analytical instruments and laboratory equipment. This role maintains accurate documentation and supports reliable laboratory operations in accordance with standard operating procedures and applicable regulatory requirements.

What You'll Be Doing

• Install and qualify new laboratory equipment, analytical instrumentation, and associated control software according to standard operating procedures
• Perform routine calibrations, verifications, preventative maintenance, and repairs while maintaining accurate and compliant documentation
• Troubleshoot equipment and instrumentation issues with cross-functional teams, external vendors, and internal IT
• Support analytical instrumentation validation and the validation of instrument software
• Maintain preventative maintenance programs, equipment inventories, consumables, spare parts, and related database records
• Monitor equipment systems and alerts, coordinate after-hours coverage, and support emergency response and business continuity activities
• Maintain instrumentation and metrology procedures, provide audit documentation, and train employees on standard equipment use
• Identify opportunities to improve processes, quality, safety, and operational efficiency

What We Are Looking For

• A high school diploma or equivalent is required
• 6 months experience in a laboratory environment
• Hands-on experience operating basic laboratory measuring and test equipment
• Proficiency with Windows and Microsoft Office, including Word and particularly Excel, is required
• Ability to troubleshoot laboratory equipment and resolve process issues
• Applicable certifications and licenses as required by local regulations
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role

• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Effective interpersonal, communication, and presentation skills
• Strong attention to detail, accuracy, and documentation quality
• Ability to establish and maintain effective working relationships with coworkers, managers, clients, vendors, and cross-functional partners
• Ability to work independently and collaboratively while responding effectively to equipment issues and operational priorities

What We Offer You

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well‑being so they can thrive at home and at work, at any stage of their well‑being journey. To learn more about our benefits, visit https://jobs.iqvia.com/benefits. If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $42,700.00 - $89,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Thank you for your interest in growing your career with us.