Metrics & Reporting Analyst

Bank of America; Pennington (AL); On-site; USD 109,000 - 181,000; Full time

Job summary

Bank of America in Pennington, NJ is seeking a Metrics & Reporting Analyst to quantify performance across Application Production Services & Engineering. You will analyze large datasets with Python, SQL and visualization tools, producing metrics that inform senior leadership and drive responsible growth.

You’ll partner with stakeholders, deliver data-driven stories, maintain documentation, and advance analytics maturity from current reporting to optimization, while managing multiple priorities in

Qualifications

• 8+ years of experience in data analytics with Python, SQL, and visualization tools.
• Ability to analyze large datasets and present actionable insights to executives.
• Storytelling with data to market, optimize, and demonstrate value to the organization.
• Team leadership and ability to align messaging across stakeholders.
• Willingness to learn and adapt new processes and technologies as the business evolves.
• Knowledge of AI in relation to data analysis.

Responsibilities

• Performs business analytics using advanced techniques (machine learning, text mining, statistics) to support decision-making and insights.
• Applies agile practices for project management, solution development, deployment, and maintenance.
• Creates and maintains technical documentation of business requirements and specifications.
• Manages multiple priorities and ensures timely, high-quality deliverables (models, analyses, reports, visualizations).
• Delivers engaging presentations and communicates technical concepts to diverse internal stakeholders.
• Mitigates risk by identifying issues and developing controls.
• Researches latest advances in data science and AI to support business analytics.

Skills

Python

SQL

Tableau

Data Analytics

PowerBI

Jira

Excel

Tools

Jira

Excel

PowerBI

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for analyzing and interpreting large datasets to uncover potential revenue generation opportunities and develop effective risk management strategies. Key responsibilities include collaborating with key stakeholders to comprehend business problems, utilizing data gathering and analysis techniques to devise solutions, and presenting recommendations based on the findings. Job expectations include demonstrating flexibility, resilience, accountability, a disciplined approach, and a commitment to fostering responsible growth for the enterprise.

Position Summary:

The Metrics & Reporting Analyst will work across the Engineering organizations within Application Production Services & Engineering (APS&E) to quantify and measure the overall effectiveness of the organization. This individual will work alongside other team members to collect key metrics, normalize them, and publish them to be consumed by senior management. Initially the reporting will focus on “what we currently have”, but will mature into “how can we optimize”, and then will help communicate the message to the Senior Leadership Team, and to the respective CIO Partners.

Responsibilities:

• Performs business analytics, which includes data analysis, trend identification, and pattern recognition, using advanced techniques (e.g., machine learning, text mining, statistical analysis, etc.) to support decision-making and drive data-driven insights
• Applies agile practices for project management, solution development, deployment, and maintenance
• Creates and maintains technical documentation, capturing the business requirements and specifications related to the developed analytical solution and its implementation in production
• Manages multiple priorities and maintains quality and timeliness of work deliverables such as quantitative models, data science products, data analysis reports, or data visualizations, while exhibiting the ability to work independently and in a team environment
• Delivers engaging presentations and engages in both in-person and virtual conversations that effectively communicate technical concepts and analysis results to a diverse set of internal stakeholders, and develops professional relationships to foster collaboration on work deliverables
• Mitigates risk by identifying potential issues and developing controls
• Researches the latest advances in the fields of data science and artificial intelligence to support business analytics

Required Qualifications:

• 8+ years’ experience in Data Analytics, with Python, Tableau and SQL skills
• Ability to analyze large datasets and normalize them in a consumable way by executive management
• The ability to “tell a story” by using data to market, optimize, and clearly provide the value of the organization
• A team leader, who can bring different points of view and converge on a single aligned message
• A willingness to learn and adapt new processes and technologies as the business continues to evolve
• Knowledge of AI in relation to data analysis

Desired Qualifications:

• Experience using Microsoft Excel, Microsoft PowerBI, Atlassian Jira

Skills:

• Adaptability
• Attention to Detail
• Business Analytics
• Technical Documentation
• Written Communications
• Agile Practices
• Application Development
• Collaboration
• Data Visualization
• DevOps Practices
• Artificial Intelligence/Machine Learning
• Networking
• Policies, Procedures, and Guidelines Management
• Presentation Skills
• Risk Management

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130)

Pay and benefits information

Pay range

$109,000.00 - $180,500.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.