Metrics Business Analyst

Softthink Solutions; Jacksonville (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Softthink Solutions in Mayport, Florida is seeking a Metrics Business Analyst to support the client onsite. The role focuses on managing, analyzing, and publishing ACANN metrics across the squadron, with emphasis on turnaround times and readiness.

You will translate complex data into clear dashboards and executive briefings, collaborate with Navy stakeholders, and drive process improvements for department heads and leadership. The position requires an active Secret clearance and U.S.

Qualifications

• Bachelor’s degree or equivalent in business, analysis, or related field or equivalent experience.
• Minimum of 3 years of specialized experience in business management and systems analysis.
• Active Secret security clearance on first day of performance.
• U.S. citizenship required.
• Strong analytical, organizational, and problem-solving capabilities.
• Excellent written and verbal communication in English.
• Ability to work effectively in a collaborative team environment.

Responsibilities

• Manage, analyze, track, and publish Active Cannibalization (ACANN) metrics across the squadron.
• Monitor ACANN turnaround times and their impact on material readiness and operational availability.
• Analyze business and operational data to identify trends, issues, and opportunities for improvement.
• Develop immediate and long-term process improvement recommendations for Department Heads and senior leadership.
• Build, maintain, and distribute command-level dashboards, reports, metrics, and analytical products.
• Translate complex operational data into clear visualizations and executive-level presentations.
• Support business-process analysis and performance accountability initiatives.
• Collaborate with Navy stakeholders and technical personnel to improve reporting and data visibility.

Skills

Analytical thinking

Communication skills

Team collaboration

English proficiency

Education

Bachelor’s degree or equivalent

Tools

SQL

Microsoft Access

Microsoft SharePoint

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Microsoft Office productivity tools

Job description

Job Title: Metrics Business Analyst

Location: Onsite - Mayport, Florida

Security Clearance: Active Secret Clearance Required

Citizenship: U.S. Citizenship Required

Position Overview

We are seeking a Metrics Business Analyst to support Client in Mayport, Florida.

Key Responsibilities

• Manage, analyze, track, and publish Active Cannibalization (ACANN) metrics across the squadron.
• Monitor ACANN turnaround times and their impact on material readiness, maintenance execution, and operational availability.
• Analyze business and operational data to identify trends, issues, and opportunities for improvement.
• Develop immediate and long-term process improvement recommendations for Department Heads and senior leadership.
• Build, maintain, and distribute command-level dashboards, reports, metrics, and analytical products.
• Translate complex operational data into clear visualizations and executive-level presentations.
• Support business-process analysis and performance accountability initiatives.
• Collaborate with Navy stakeholders and technical personnel to improve reporting and data visibility.

Required Qualifications

• Bachelor’s degree in business, analysis, or a related field, or equivalent military/commercial experience.
• Minimum of 3 years of specialized experience in business management and systems analysis.
• Active Secret security clearance required on the first day of performance.
• U.S. citizenship.
• Strong analytical, organizational, and problem-solving capabilities.
• Excellent written and verbal communication skills in English.
• Ability to work effectively in a collaborative team environment.

Required Technical Skills

Candidates should have demonstrated proficiency with:

• Structured Query Language (SQL)
• Microsoft Access
• Microsoft SharePoint
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint, including advanced presentations and senior-leadership briefings
• Microsoft Office productivity tools

Preferred Experience

• Experience supporting the U.S. Navy, Department of Defense (DoD), or another federal agency.
• Experience developing operational or command-level performance dashboards.
• Experience analyzing maintenance, logistics, supply-chain, or material-readiness data.
• Familiarity with military supply and readiness environments.

Additional Requirements

The selected candidate must be able to complete required Navy/COMNAVSURFLANT annual training and comply with applicable federal workplace, safety, security, and contractor personnel requirements.