Methuen Adoption Center - Animal Welfare Specialist

MSPCA-Angell; Methuen (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

403(b) retirement plan

Tuition reimbursement

Paid holidays

Sick leave

Vacation time

Employee discounts for pet health care

Free on-site parking

Job summary

MSPCA-Angell is seeking an Animal Welfare Specialist at Nevins Farm in Methuen, MA. The role focuses on hands-on animal care across multiple species, adoption facilitation, and compassionate handling of surrenders. Weekend work is required in a full-time 40-hour schedule.

Applicants should have at least one year of customer service experience and are encouraged to highlight any animal care background. Bilingual Spanish skills are a plus, and a cover letter detailing relevant experience is

Qualifications

• 1 year of customer service or client care experience is required.
• Spanish language proficiency is strongly encouraged.
• Please detail animal care and customer service experience in your cover letter.

Responsibilities

• Work hands-on with multiple animal species including companion, equine and farm animals; feed, clean and disinfect living spaces; provide enrichment; exercise; administer medication as needed.
• Facilitate adoptions by matching animals with adopters and communicating to achieve the best outcomes.
• Assist in the humane surrender process with empathy and without judgment.

Skills

Animal handling experience

Customer service

Job description

This is a full time 40 hour a week position, with required weekend days.

The Position

We have an exciting opportunity at our Methuen Animal Care and Adoption Center for an Animal Welfare Specialist. Animal Welfare Specialists (AWS) are at the forefront of the MSPCA' smission, working directly with people and their pets to effect positive change in our community. Some job responsibilities include:

• Working hands-on with several species of animals, including companion, equine and farm animals, feeding, cleaning and disinfecting animal living spaces, providing enrichment activities, exercising, medication administration, etc.
• Facilitating adoptions by matchmaking animals with prospective adopters using a conversation-based approach with a goal of identifying the best possible outcome for the person and the animal.
• Assisting in the surrender of an animal in an empathetic and compassionate manner that is free from judgment.

About Nevins Farm

The MSPCA at Nevins Farm, in Methuen, Massachusetts, is a unique 55-acre animal care complex that provides shelter and adoption services for both farm and companion animals as well as a low cost community clinic and community outreach. In 2024, the MSPCA at Nevins Farm took in a total of 3,035 animals - Take a virtual tour!

Applicant Requirements

We are looking for applicants with at least one year of experience in a customer service/client care position. Previous work or volunteer experience with animals is a plus! Applicants should also demonstrate excellent judgment and interpersonal skills and be eager to work to support the human-animal bond.

Applicants with a proficiency in Spanish are strongly encouraged to apply.

Please detail any animal care and customer service experience in your cover letter.

Who We Are

The MSPCA is one of the oldest and most venerable humane organizations in the world. We work together as a community to deliver on our mission of advancing the health and welfare of animals. Sharing in this vision provides meaning to our employees and adds an important dimension to our work.

The MSPCA-Angell believes that the lives of all creatures-human and non-human-are inextricably intertwined; that our actions impact all; and that our fate is linked to theirs as interdependent inhabitants of the same planet. We believe that our shared commitment to our organizational values of Compassion, Collaboration, Integrity, Service, Positivity, and Excellence contribute to a compassionate and just society in which all people and animals are treated with care and respect.

Our Benefits

Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, employee discounts for pet health care, and free on-site parking.

Experience

Required

• 1 year(s): Customer service or client care experience

Preferred

• 1 year(s): Previous animal handling experience

Skills

Preferred

• Previous Animal Handling Experience

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.