Meter Services Supv

American Electric Power; South Bend (IN); Presencial; USD 99.000 - 129.000; Jornada completa

Descripción de la vacante

American Electric Power in Indiana is seeking a seasoned supervisor to direct meter electricians, field meter servicers, and distribution technicians in the safe installation, operation, and maintenance of meters and metering equipment across regional facilities.

Responsibilities include planning, testing, inventory management, training, and ensuring compliance with AEP standards and regulatory codes, with emphasis on reliability and customer service in a dynamic electric distribution

Formación

• Supervisory experience in meter/field operations or related engineering area.
• Ability to plan, coordinate, and supervise field personnel across regions.
• Valid state driver's license with acceptable driving record.

Responsabilidades

• Assign, schedule, supervise, and coordinate meter activities of field personnel in the region for the safe construction, operation, and maintenance of assigned facilities; work with meter electricians, field meter servicer, field network technicians and/or distribution operations technicians, if applicable, in performance of assigned duties, providing assistance as required.
• Perform field engineering and planning for the installation; proper operation; testing; and maintenance of meters, metering equipment, and instrument transformers throughout the region for residential, commercial, and industrial customers, working with customers, contractors, architects, and Company personnel, as required; coordinate region meter activities with engineering and line sections.
• Oversee the meter testing program, including testing of meters in conformance with AEP standards and the standards of state regulatory groups, testing of newly installed metering equipment, testing meters for resolution of customer complaints and inquiries, and special testing of new metering equipment.
• Coordinate planning for the installation and proper operation, inspection, and maintenance of distribution control equipment within the region, ensuring that installations meet applicable standards and codes.
• Field check jobs to determine readiness of jobs requiring measurement employee involvement. Conduct training programs necessary to ensure proper metering equipment installation/removal, testing, and maintenance procedures and techniques are being followed; provide training for customer services and line personnel performing work on customer meter installations, as required.
• Supervise the acquisition and maintenance of meter inventories in the region in a manner to keep inventories to a minimum, including procurement of proper material, tools, and equipment as required for the installation of measurement facilities and distribution controls.
• Oversee the preparation of records, studies, and reports pertaining to meter operations, utilizing the available work management systems to maximize the effectiveness of meter activities.
• Assign, schedule and coordinate, and supervise the duties of field personnel in the safe reading; inspection; investigation; and connection and disconnection of meters, metering equipment, and AMI network equipment.
• May oversee the revenue protection program coordination, including revenue protection coordinators and coordination of detection activities associates with unbilled revenue, including theft of service.
• May assign, schedule, coordinate and supervise field network technicians in safe installation, inspection, troubleshooting, maintenance and overall health of the AMI communication network and equipment.

Conocimientos

Supervisory skills

Reading meters

Educación

Associate's degree in electrical/electronic technology

High School diploma/GED

Descripción del empleo

Job Posting End Date

11-16-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for directing, supervising, and coordinating the duties of the meter electricians, field meter servicer, and distribution operations technicians in the safe installation/removal, operation, and maintenance of meters and metering equipment on distribution, transmission, and station facilities. Duties include the acquisition of meters and maintenance of appropriate meter stock inventories, installation and proper operation of distribution control equipment, testing of meters according to AEP standards and standards of state regulatory groups, reading of meters pertaining to large power customers and statistical load research, implementation of security sealing procedures, providing meter training programs for assigned personnel and others performing work on customer meter installations, and maintenance of meter records for the region.

Job Description

What you will be doing:

• Assign, schedule, supervise, and coordinate meter activities of field personnel in the region for the safe construction, operation, and maintenance of assigned facilities; work with meter electricians, field meter servicer, field network technicians and/or distribution operations technicians, if applicable, in performance of assigned duties, providing assistance as required.

• Perform field engineering and planning for the installation; proper operation; testing; and maintenance of meters, metering equipment, and instrument transformers throughout the region for residential, commercial, and industrial customers, working with customers, contractors, architects, and Company personnel, as required; coordinate region meter activities with engineering and line sections.

• Oversee the meter testing program, including testing of meters in conformance with AEP standards and the standards of state regulatory groups, testing of newly installed metering equipment, testing meters for resolution of customer complaints and inquiries, and special testing of new metering equipment.

• Coordinate planning for the installation and proper operation, inspection, and maintenance of distribution control equipment within the region, ensuring that installations meet applicable standards and codes.

• Field check jobs to determine readiness of jobs requiring measurement employee involvement. Conduct training programs necessary to ensure proper metering equipment installation/removal, testing, and maintenance procedures and techniques are being followed; provide training for customer services and line personnel performing work on customer meter installations, as required.

• Supervise the acquisition and maintenance of meter inventories in the region in a manner to keep inventories to a minimum, including procurement of proper material, tools, and equipment as required for the installation of measurement facilities and distribution controls.

• Oversee the preparation of records, studies, and reports pertaining to meter operations, utilizing the available work management systems to maximize the effectiveness of meter activities.

• Assign, schedule and coordinate, and supervise the duties of field personnel in the safe reading; inspection; investigation; and connection and disconnection of meters, metering equipment, and AMI network equipment.

• May oversee the revenue protection program coordination, including revenue protection coordinators and coordination of detection activities associates with unbilled revenue, including theft of service.

• May assign, schedule, coordinate and supervise field network technicians in safe installation, inspection, troubleshooting, maintenance and overall health of the AMI communication network and equipment.

What we are looking for:

• Associate's degree in electrical/electronic technology or equivalent technical degree preferred with a minimum of six (6) years' experience in measurements or engineering, or related experience, including demonstrated supervisory skills; OR High School diploma/GED with eight (8) years experience in measurements or engineering, or related experience, including demonstrated supervisory skills.

• Required License(s)/Certification(s) are listed below:Valid state driver's license with an acceptable driving record

OTHER REQUIREMENTS:

• Good working knowledge of procedures, practices, standards, codes and theory related to assigned facilities. Manage collection order process in order to minimize customer account delinquencies. Some travel, overnight if necessary. Written and verbal communication skills good computer skills Valid State Driver's License with an acceptable driving record.

What you'll get:

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do!

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-008

Compensation Range:

$98,993.00 - $128,688.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.