Meter Reader

City of Vallejo; Vallejo (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

The City of Vallejo is seeking two full-time Meter Readers to operate computerized meter reading equipment on assigned routes, record consumption, and perform minor meter maintenance. Ideal candidates will follow directions, learn methods for reading and servicing meters, and respond to customer inquiries.

Experience in water meter reading and customer service is desirable. A valid driver's license is required, and physical work including bending, lifting, and walking is expected on a daily

Qualifications

• Experience reading water meters or inspecting utility metering equipment is useful.
• Ability to learn meter reading methods and use computerized devices.
• Ability to interact with customers and respond to inquiries.

Responsibilities

• Read residential and commercial water meters on assigned routes using computerized equipment.
• Record readings and perform necessary calculations for billing.
• Check meter readings for accuracy and report anomalies to a supervisor.
• Provide water utility customer services including turn-ons/offs and notices.
• Perform minor meter maintenance and installations as needed.
• Maintain accurate daily records and meet route deadlines.

Skills

Reading water meters

Customer service

Education

Basic literacy

Job description

THE POSITION

This recruitment is being conducted to fill two full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year.

Meter Readers read residential and commercial water meters using computerized meter reading equipment on assigned routes, record consumption, identify water meter equipment problems, and perform minor water meter maintenance.

The ideal Meter Reader candidate will possess the ability to follow directions and learn the methods, techniques, tools, equipment, and materials used in the minor repair and installation of water meters. While not required, water meter reading experience and customer service experience responding to and resolving customer requests, complaints and inquiries are highly desirable.

THE DEPARTMENT

The Finance Department assists other departments in the City in meeting their service objectives by allocating and monitoring the City’s financial resources, financial reporting, payroll, accounts payable, accounts receivable and other financial transactions. The department monitors and reports on the financial position of the City, bills and collects most City revenues, provides treasury services and monitors the City’s debt and trustee activity.

The Commercial Services division of the Finance Department is responsible for posting and depositing all monies collected within the City. The majority of the payments collected are for water billing and business license services. The Commercial Services division consists of business license, water billing, and meter reading personnel.

THE CITY OF VALLEJO

The City of Vallejo is located in Solano County and has a population of approximately 125,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo’s delightful historical downtown area, weekly downtown farmer’s market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America’s only combination wildlife, oceanarium and theme parks.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Supervisor.

EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Important responsibilities and duties may include, but are not limited to, the following:

• Read residential and commercial water meters using computerized meter reading equipment on assigned routes; record readings making necessary calculations.
• Determine consistency of meter readings and report unusual cases to a supervisor.
• Ensure that meters are registering properly and report to supervisor on meter conditions, defects or suspicious conditions.
• Provide water utility customer services including turn-ons, turn-offs, re reading meters and delivering notices including delinquent account notices.
• Perform customer account and meter maintenance of utility billing system.
• Respond to and resolve customer requests, complaints and inquiries.
• Install and discontinue water services.
• Perform minor meter maintenance and repair duties.
• Perform related duties and responsibilities as required.

KNOWLEDGE, SKILLS AND ABILITIES / MINIMUM QUALIFICATIONS

Knowledge of:

• General operational characteristics of water meters is desirable.
• Safe work practices.
• Basic mathematical principles.

Ability to:

• Learn to read a variety of water meters and record readings.
• Learn the methods, techniques, tools, equipment, and materials used in the minor repair and installation of water meters.
• Learn to use modern office equipment including a computer.
• Read and complete assigned daily meter routes.
• Understand and carry out written and oral instructions.
• Maintain accurate and up to date records.
• Deal tactfully with the public.
• Identify and repair minor water meter irregularities and recommend how they can be corrected.
• Work independently in the absence of supervision.
• Perform physically demanding aspects of reading water meters including bending, lifting and walking.
• Perform basic mathematic calculations.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be

Experience:

Some experience in water meter reading is desirable.

Training:

Formal or informal education at a level which provides the ability to read and write at a level necessary for successful job performance.

License or Certificate:

Possession of, or ability to obtain, an appropriate, valid driver’s license.

SUPPLEMENTAL INFORMATION

Working Conditions

Office and inspection site environment; exposure to dust and noise; some climbing, stooping, light lifting and inspecting in confined areas.

Reasonable Accommodations

The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Jannah Lunar-Kaplli at [phone] or send an email to: [e-mail] no later than August 31, 2025 at 5:00 p.m.

Prior to Hire

• Submit to reference checks
• Submit to and successfully pass a pre-employment background check, including fingerprint check.
• Successfully complete a job-related pre-placement medical exam.
• Provide proof of legal right to work in the United States.

The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions.

Disaster Service Workers

All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency.

Veteran's Preference

Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application.

Equal Opportunity Employer (EOE)

The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.