Metabolic & Bariatric Surgery Coordinator

Healthcare Staffing; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Genesis HealthCare System is seeking a Metabolic and Bariatric Surgery Coordinator to lead program development, accreditation submissions, and patient education across care teams. You will work with surgeons, staff, and leadership to ensure high-quality bariatric services.

The role requires RN licensure, a BSN or health-related degree, and experience in bariatric care or patient education, with strong communication and organizational skills.

Qualifications

• BSN or Bachelor’s degree in a health-related field and current Ohio RN License.
• Current CPR certification or ability to obtain within 30 days of employment.
• Previous bariatric patient care experience or patient education background preferred.
• Proven ability to build strong relationships with patients, providers, and interdisciplinary team members.
• Excellent verbal and written communication skills for educating, motivating and responding to inquiries.
• Knowledge and use of evidence-based patient education and behavior change techniques.
• Strong organizational, critical thinking, and problem-solving skills.
• Proven leadership abilities and ability to work independently while coordinating patient care.
• Ability to collaborate with multidisciplinary teams and external stakeholders.
• Proficient in computer systems and electronic health records for patient data input and retrieval.

Responsibilities

• Coordinate care and act as liaison for surgeons, consultants, patients, and staff.
• Coordinate education for bariatric patient care teams.
• Develop and update patient education information and seminars.
• Organize monthly performance improvement committees and patient support groups.
• Ensure timely data submission for accreditation and quality improvement.
• Maintain and update department policies and website information.
• Assist with budget preparation and expense management.
• Collaborate with surgeons to grow program and coordinate care.
• Support marketing and community outreach for the bariatric program.
• Coordinate ongoing education and staff training.

Skills

CPR Certification

Excellent communication

Leadership

Patient advocacy

Interdisciplinary teamwork

Electronic health records

Education

BSN or Bachelor's degree in a health-related field (Ohio RN License)

Tools

Electronic Health Records (EHR)

Job description

GENESIS HEALTHCARE SYSTEM In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.

Position Details

Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 Department: Center of Surgical Excellence Overview of Position: The Metabolic and Bariatric Surgery Coordinator functions within the full scope of nursing practice to ultimately assist patients through the healthcare system by acting as a patient advocate and navigator. The Metabolic and Bariatric Surgery (MBS) Coordinator is responsible for program development, managing accreditation process and ensuring continuous compliance with Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program requirements, maintaining relevant policies and procedures, patient education, outcomes data collection, quality improvement efforts and education of staff related to patient safety. Acts as a resource for individuals and patients involved with the Metabolic & Bariatric Surgery Program. Provides and coordinates comprehensive, diverse services for the physicians, patients and staff involved in the Metabolic & Bariatric Surgery Program. The MBS Coordinator works closely with the Metabolic and Bariatric Surgery Director as well as the Registrar to ensure timely submission of outcome data.

ESSENTIAL DUTIES

• 1. Coordinates all care and serves as a liaison for the surgeons, consultants, patients, and staff on matters related to the Metabolic and Bariatric Program.
• 2. Coordinates education required for all staff caring for the bariatric patient population, including, but not limited to, Med/Surg / ICU / Emergency, Transportation, EVS, Dietary, Admitting / Registration, Surgery, and Radiology staff.
• 3. Develop, review, and update patient education information. Assist with seminar development, utilizing best practice guidelines and evaluating needs of the patient population.
• 4. Facilitate organizing all performance improvement committees, including the Metabolic and Bariatric Surgery Committee. THE MBS Committee will be the source for providing a setting for sharing best practices, for responding to adverse events, and for fostering a culture to improve patient care. Coordinate all aspects of monthly patient support group meetings and related activities, including agenda development and minute-taking. Arrange for guest speakers as applicable.
• 5. Ensure all requirements are met for submission of timely and accurate data for obtaining and maintaining accreditation.
• 6. Maintain local website information as applicable. Assist with Genesis HealthCare System website development as funded and supported.
• 7. Assist with annual budget preparation. Maintain expenses within budget.
• 8. Work closely with surgeons to continue program growth by ensuring coordination of care in alignment with program criteria, assuring patient care needs are met.
• 9. Work closely with Marketing and Public Relations, as well as the Bariatric surgeons, to continue growth of the Bariatric program by coordinating activities including but not limited to promotional materials, sponsorships, patient reunions, seminars, etc .
• 10. Participates in the development, coordination, and needs of monthly information seminars and support group meetings for surgeons, patients, and community, including speaker presentation materials, etc.
• 11. Coordinates long-term follow-up of patients, assuring the collection of specific outcome data as required. Collects data to report to our institution and required outside professional organizations.
• 12. Coordinates the intake screening process to identify potential patients.
• 13. Assists in the development and delivery of continuing education programs for staff as required and as needs arise. Participates in the hiring, orientation, and evaluation of staff.
• 14. Assures the departmental Policy and Procedure Manual is current and includes “best practices” for the care of the bariatric patient. Assures this manual is reviewed and revised per hospital policy and according to program criteria.
• 15. Maintains confidentiality and professionalism.
• 16. Participates in ASMBS Society as supported.
• 17. Performs other duties as directed.

QUALIFICATIONS

• 1. BSN or Bachelor’s degree in a health-related field and current Ohio RN License.
• 2. Current CPR certification or ability to obtain within 30 days of employment.
• 3. Previous experience caring for bariatric patients and/or experience in patient education preferred.
• 4. Demonstrated ability to build strong relationships with patients, providers, and interdisciplinary team members while promoting exceptional customer service and patient satisfaction.
• 5. Excellent verbal and written communication skills, including the ability to educate, motivate, and respond effectively to patient and stakeholder inquiries.
• 6. Knowledge and application of evidence-based patient education and behavior change techniques, including motivational interviewing, teach-back methodology, and self-management support.
• 7. Strong organizational, critical thinking, and problem-solving skills, with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• 8. Proven leadership abilities and the capacity to work independently while coordinating patient care plans and meeting program objectives.
• 9. Ability to work collaboratively within a multidisciplinary team and effectively partner with community healthcare organizations and external stakeholders.
• 10. Proficiency in using computer systems and electronic health records to input, retrieve, and manage patient information.
• 11. Ability to maintain confidentiality, exercise professional judgment, and demonstrate discretion in sensitive situations.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS

1. Living the Genesis Mission, Vision and Values

• Performs work in a manner that is quality-focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results-oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.

2. Patient-Centered Care (patients/families, physicians, co-workers, all other internal/external customers)

• Introduces self and role…connects with everyone.
• Communicates effectively (i.e., advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.

3. Promotes Patient and Employee Safety

• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment

Working Conditions/PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1. Must be able to hear, speak, see and to coordinate motor skills.
• 2. Must be able to climb, lift 25 pounds, stoop and bend.
• 3. Ability to collect data, interpret findings, set priorities and carry out established plan.
• 4. Ability to read, write and utilize manual and computerized systems of documentation.
• 5. Must read a significant amount of information in a relatively short period of time.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job. Our mission is to provide compassionate, quality healthcare. Genesis HealthCare System is an integrated healthcare delivery system based in Zanesville, Ohio. The system includes a not-for-profit hospital, Genesis Hospital, in Zanesville, an extensive network of more than 300 physicians and multiple outpatient care centers throughout the region. Genesis is the largest healthcare provider in its six-county region of southeastern Ohio, which includes Muskingum, Morgan, Perry, Coshocton, Noble and Guernsey counties. Genesis provides a higher level of service than what is typically found in a community of its size including open-heart surgery, trauma care, a Level II special care nursery, neurosurgery and comprehensive cancer services. This level of care has established Genesis as a primary referral center for much of the region. In addition to traditional hospital services, Genesis offers a broader range of services through its affiliated organizations, which serve as Genesis' partners to extend care far out into the community. Our steadfast commitment to delivering high quality, compassionate patient care is recognized throughout the country with numerous awards and accreditations. We are proud of our rich history of serving the community and vow to continue the tradition of healing and caring with compassion, trust, innovation and excellence.