An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Get past ATS filters
Benefits offered by this job
Best-in-class healthcare coverage
Holistic well-being resources
Generous paid time off
Job summary
A leading biotechnology firm in Massachusetts is looking for a skilled individual to provide frontline support for manufacturing digital systems. The ideal candidate will troubleshoot issues, coordinate service restoration, and mentor junior engineers. This site-based role requires a Bachelor's degree in a related field and 2-3 years of experience with manufacturing execution systems. Competitive benefits include comprehensive healthcare, generous PTO, and a salary range of $84,000 - $134,100.
Qualifications
2-3 years of hands-on experience with Manufacturing Execution Systems.
Clear communication skills to convey complex information.
Ability to work shifts to support 24/7 operation.
Responsibilities
Serve as the first point of contact for shop-floor users and troubleshoot issues.
Coordinate with Operations and IT for quick service restoration.
Mentor junior team members and foster a strong support culture.
Skills
Manufacturing Execution Systems
Troubleshooting
Incident triage
Customer-service mindset
Team mentoring
Education
Bachelor’s degree in Information Technology, Engineering, or a related field
Tools
Syncade
Apprentice Tempo
Aveva SCADA Platform
DeltaV
Aveva PI System
Wonderware
Job description
A leading biotechnology firm in Massachusetts is looking for a skilled individual to provide frontline support for manufacturing digital systems. The ideal candidate will troubleshoot issues, coordinate service restoration, and mentor junior engineers. This site-based role requires a Bachelor's degree in a related field and 2-3 years of experience with manufacturing execution systems. Competitive benefits include comprehensive healthcare, generous PTO, and a salary range of $84,000 - $134,100.