Meridian – General Application

D&B Supply; Meridian (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

D&B Supply is seeking a retail associate to greet customers, answer questions, and help with merchandise selection in Meridian, Idaho. You will sell products, share knowledge on features and pricing, and assist customers with special orders and carries-outs.

The role emphasizes teamwork, following store procedures, and contributing to merchandising and display standards. The position requires standing for shifts and light to moderate lifting as part of store resets and remodeling efforts.

Qualifications

• Knowledge of retail floor sales techniques.
• Ability to understand and follow specific instructions and procedures.
• Ability to sort, check, count, and verify numbers.
• Ability to resolve difficult or stressful customer service issues.
• Demonstrated teamwork.
• Exposure to visual merchandising and product placement techniques is desired.

Responsibilities

• Greet customers and provide information on store merchandise.
• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternatives or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Offer and participate in customer carry-outs.
• Provide assistance in receiving and display merchandise in accordance with established policies.
• Answer telephones and handle routine customer inquiries.
• Perform general floor maintenance and housekeeping; monitor merchandise condition and safekeeping.
• Prepare and participate in inventory cycle activities.
• Move material using handling tools and equipment (by-hand, hand truck, pallet-jack, dolly, forklifts).
• Other duties as assigned by management.

Skills

Retail sales techniques

Follow instructions

Count and verify

Customer issue resolution

Teamwork

Visual merchandising exposure

Education

High School Diploma or GED (preferred)

Job description

General Functions/Duties:

• Greet customers entering the store.
• Answer customers’ questions and provide information on store merchandise.
• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Offer and/or participate in customer carry-outs.
• Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to: by-hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products as well as assisting throughout the store as needed.

Requirements

Required Skills/Experience:

Must have knowledge of retail floor sales techniques. Ability to understand and follow specific instructions and procedures. Ability to sort, check, count, and verify numbers. Ability to resolve difficult or stressful customer service issues. Demonstrated teamwork. Exposure to visual merchandising and product placement techniques is desired.

Required Education/Certification:

High School Diploma or GED is preferred, not required.

Other Requirements:

Must be able to work majority of shift standing and be able to lift between 25 to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.