Merchant Services Financial Operations Senior Analyst

Truist; Wilson (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401k plan

Paid holidays

Job summary

Truist invites applications for a Visa & MasterCard change agent within Merchant Services Financial Operations. This role directs daily reconciliation, clearing and settlement activities, and supports policy changes to comply with Visa and MasterCard rules.

The successful candidate will lead SME-level analyses, coordinate cross-functional work, and ensure accurate GL and settlement DDA accounts while mitigating risk and enabling smooth card settlements.

Qualifications

• Bachelor’s degree in Accounting or related field or equivalent training.
• 10+ years in payments settlement, finance or accounting services.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Own daily reconcilement of merchant settlement and funding activity and related GL/DDA accounts.
• Lead and coordinate Clearing and Settlement processes; serve as SME for Financial Analyst roles.
• Research and clear outstanding items within aging thresholds.
• Lead projects and coordinate with cross-functional teams; handle tier 3 escalations.

Skills

Financial analysis

Communication

Leadership

Education

Bachelor’s degree in Accounting

CPA (preferred)

Tools

Microsoft Office

Job description

Visa & MasterCard change agent

Regular or Temporary:

Regular

Language Fluency:

English (Required)

Work Shift:

1st shift (United States of America)

Job Description

Provide direction to the Merchant Services Financial Operations staff and lead operating processes, while maintaining balanced General Ledger (GL) and settlement Demand Deposit Account (DDA) accounts. Closely monitor and participate in the clearing and settlement function as to minimize and mitigate possible risk of loss of dollars clearing through the department. Lead the daily and monthly workflow of the BankCard settlement unit. Provide assistance in BankCard conversions. Provide assistance to the Financial Operations Manager in implementing policy and procedural changes to improve work processes, customer service and compliance with Visa and MasterCard operating rules and regulations.

Please note that role is for Merchant Services Financial Operations

Additional Job Duty

• Own the daily reconcilement of merchant settlement and funding activity, including acquirer/processor settlement files, interchange and assessment billing, chargeback and adjustment entries, and the related GL and settlement DDA accounts. Research and clear outstanding items within established aging thresholds.

Essential Duties And Responsibilities

• Subject matter expert (SME) on essential duties and responsibilities of Financial Analyst I, II.
• Subject matter expert on financial operations processes and procedures. Lead and coordinate activities in the Clearing and Settlement process. Single point of point for business segment leaders on given scope.
• Assist operational implementation of special projects and recommend/implement enhancements to improve operating efficiencies. Work closely with managers, leads, and staff to identify the cause/effect of new initiatives. Assist with the conversion of acquired cards into Truist third-party systems (e.g. mapping accounts and booking balances).
• Develop and maintain a complete working knowledge of Truist third-party operating systems as they relate to clearing and settlement functions.
• Assist Controller in implementing and maintaining corporate governance framework and ensuring appropriate practices.
• Organizes, directs and performs complex analyses.
• May direct or lead project teams or serve as a liaison with external or internal partners. May serve as team lead, training and coordinating the work of junior staff members.
• Manage projects with cross-functional teams, brief results to management, and implement findings.
• Solve tier 3 escalations, and reconcilement differences.
• Visa & MasterCard change agent.
• Makes decisions on highly complex issues with considerable latitude in judgement interpreting policies and procedures and resolves problems within established guidelines. May act as back up for the Financial Operations Manager.

Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Accounting or business-related field, or equivalent education and related training.
• 7+ years of experience in a Financial Analyst II role or equivalent experience.
• 10+ years of experience Payments specific settlement, finance, and or accounting services.
• Excellent verbal and written communication and interpersonal skills, with potential to develop strong leadership skills.
• Excellent analytical skills and problem solving abilities.
• Demonstrated proficiency in basic computer applications such as Microsoft Office software products.
• Ability to travel, occasionally overnight.

Preferred Qualifications

• Additional education (CPA) or advanced training in Accounting or business-related field.
• Knowledge of generally accepted accounting principles (GAAP) and regulatory requirements.

Benefits

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Equal Opportunity

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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