Merchant Services Account Executive - Business Banking

PNC; Detroit (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) with company match

Paid time off including holidays

Educational assistance programs

Job summary

PNC is seeking a candidate for a sales position in Detroit, focusing on credit card systems and relationship management with business clients. The role entails regular travel within the SE Michigan area. Successful candidates will have strong skills in negotiations and customer service, ideally with experience in payment processing sales. PNC offers a supportive workplace with extensive benefits, including health coverage and generous paid time off.

Qualifications

• Preferably have experience in Merchant Services/Payment Processing Sales.
• University / college degree with < 1 year of professional experience.
• Comparable combination of education and experience may be considered.

Responsibilities

• Market credit card systems and support services for business customers.
• Develop and maintain relationships with clients.
• Manage, collect and report on sales statistics.

Skills

Client Relationship Building

Competitive Strategies

Customer Inquiries

Merchant Services

Negotiation

Operations Management

Prospecting

Sales

Sales Operations

Education

Associate's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

Job ID: R219728

Job Profile

This position is located in the SE Michigan (Detroit, Troy, Ann Arbor, Dearborn) market. Regular travel is required throughout the territory.

Prospects and partners with Business Bankers and Treasury Management Officers to identify payment solutions opportunities for businesses greater than 2MM in annual revenue.

Experience in Merchant Services/Payment Processing Sales Preferred.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description (Responsibilities)

• Market credit card systems and support services for business customers; attract and retain client relationships to meet sales objectives.
• Develop and maintain relationships with clients; identify client requirements and recommend appropriate services.
• Respond to customer inquiries about internal products, services and credit card processing activities for the industry.
• Manage, collect and report on sales statistics.
• Interface with various sales channels to facilitate the prompt referral of leads beyond the target market.

Employee Expectations

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Preferred Skills: Client Relationship Building, Competitive Strategies, Customer Inquiries, Merchant Services, Negotiation, Operations Management, Prospecting, Sales, Sales Operations

Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy

Work Experience: Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education: Associates

Certifications: No Required Certification(s)

Licenses: No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.