Merchant Services Account Executive - Business Banking

Fairygodboss; Akron (OH); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Job summary

PNC in-office role based in the Akron/Canton/Youngstown OH market; travel required within territory. Sells payment solutions to business customers, emphasizing merchant services and relationship growth across channels.

Success hinges on client understanding, cross-selling credit card processing, and delivering tailored payment solutions with a strong customer focus.

Qualifications

• University/college degree with < 1 year of professional experience or completion of a development program.
• In lieu of a degree, a comparable mix of education, certifications and experience may be considered.

Responsibilities

• Markets credit card systems and support services for business customers to meet sales objectives.
• Develops and maintains relationships with clients; identifies requirements and recommends services.
• Responds to customer inquiries on internal products and processing activities for the industry.
• Manages, collects and reports on sales statistics.
• Interfaces with sales channels to refer leads beyond the target market.

Skills

Business Banking

Client Relationship Building

Competitive Strategies

Customer Inquiries

Merchant Services

Negotiation

Operations Management

Sales

Sales Operations

Sales Prospecting

Education

Associates

Job description

Job Profile

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

Position Overview

This sales position is located in the Akron/Canton/Youngstown OH market. Regular travel is required throughout the territory

Prospects and partners with Business Banking Relationship Managers and Treasury Management Officers to identify payment solutions opportunities for businesses greater than 2MM in annual revenue.

Experience in Merchant Services/Payment Processing sales preferred.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives.
• Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services.
• Responds to customer inquiries on internal products, services and credit card processing activities for the industry.
• Manages, collects and reports on sales statistics.
• Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Banking, Client Relationship Building, Competitive Strategies, Customer Inquiries, Merchant Services, Negotiation, Operations Management, Sales, Sales Operations, Sales Prospecting

Competencies

Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Selling., Tech Savvy

Work Experience

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Associates

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

Spanish Speaking - Preferred

Pay Transparency

Base Salary: $70,000.00 - $70,000.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/03/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.