Merchant Growth Executive

DoorDash, Inc.; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Parental leave

Wellness benefits

Commuter benefits

Paid time off

Health insurance

Job summary

DoorDash is seeking a Growth Executive to drive revenue growth with our existing merchants, focusing on upselling Ads, Loyalty, and Promotions to accelerate merchant success.

You will engage through a high-volume mix of calls and emails, collaborating with our Inside Account Management team to reach partner goals and expand adoption of DoorDash products.

Qualifications

• 2+ years in a sales role focused on building relationships and closing deals.
• Experience working with Franchise accounts is a plus.
• 1+ years of outbound sales experience with performance standards.

Responsibilities

• Upsell Ads, Loyalty & Promotions to existing merchants.
• Promote DoorDash Ads and related products via high-volume calls and emails.
• Collaborate with Inside Account Management to achieve partner goals.
• Travel as needed for trainings and in-person collaboration.

Skills

Sales experience

Outbound sales

Franchise accounts

Tech proficiency

Tools

Salesforce

Outreach

Sales Navigator

Google Apps

Job description

About the Team

Inside Account Development is an organization motivated to ensure the retention, satisfaction, and growth of our SMB Partner base. We’re a team composed of sales representatives and solutions professionals predominantly located in the Phoenix, AZ and surrounding areas.

About the Role

We’re looking for a motivated Growth Executive who will be focused on securing revenue growth for both our existing merchants and DoorDash. This Growth Executive will work to upsell incremental products and services to our existing merchants to help their businesses accelerate to new levels. In particular, Ads, Loyalty & Promotions. Reporting to one of our Inside Sales Managers, you will play an integral part in promoting DoorDash Ads, Loyalty & Promos through high-volume phone calls and emails.

We expect this role to be flexible in terms of time spent remote and in-office with the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.

You’re excited about this opportunity because…

• Transform the way businesses capture the attention and attract new consumers


• Connect and collaborate with our existing partners to understand their unique goals, priorities, and current challenges


• Collaborate with our Inside Account Management Team in effort to achieve the goals of our Managed Partners


• Activate additional products on the DoorDash platform to empower merchant partner growth


• Cultivate unique solutions through data and analytical tools


• Become a pro using email marketing automation tools to creatively engage partners


• Make a high volume of calls and emails to existing partners daily

We’re excited about you because…

• You have 2+ years in a sales role focused on building relationships and closing deals


• Have experience working with Franchise accounts (nice to have)


• You have 1+ years of experience in Outbound Sales being held to DTT minimums


• You are creative, motivated, and passionate about sales and have a dynamic personality


• You are comfortable working in a scaling startup environment and adapting quickly


• You value collaboration and find opportunities within change


• You are tech-savvy and navigate sales and internal tools quickly (Salesforce, Outreach, Sales Navigator, Google Apps)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

• In addition to base salary, the compensation for this role includes opportunities for sales commission.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.


• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$29.82 - $43.80 USD.

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$49.70 - $73 USD.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash.

We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.

Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash.