Merchant Administrative Assistant

Palmetto Moon; North Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Palmetto Moon is seeking a Merchant Admin to support the Merchant Team with administrative coordination and item set-up accuracy at our Corporate HQ in North Charleston, SC. You will ensure pricing integrity, timely operational support, and effective vendor communication in a fast-paced environment.

Ideal candidates will have 1–2 years of administrative/merchandising experience, strong Excel skills, and the ability to manage multiple priorities while maintaining data accuracy.

Qualifications

• High school diploma or equivalent; degree preferred.
• 1-2 years administrative/retail/merchandising experience preferred.
• Experience with spreadsheets, data entry, and retail systems preferred.
• Strong proficiency in Microsoft Excel and other Microsoft Office applications.
• Ability to analyze data accurately and identify discrepancies.
• Strong organizational skills with a high level of attention to detail.
• Ability to work independently while supporting multiple team members.
• Strong communication skills interacting with vendors and internal partners.
• Ability to maintain confidentiality and handle sensitive business information appropriately.

Responsibilities

• Maintain vendor compliance agreements and supporting documentation
• Proactively review and analyze item set-up, pricing, and product accuracy
• Create, update, and inactivate item records within internal systems
• Process order entry and ensure data integrity across merchandising platforms
• Manage UPC and barcode setup for merchandise
• Execute and communicate pricing updates, markdowns, and promotional changes
• Partner with Store Operations on transfers, reticket requests, cycle counts, and RTV processing
• Communicate with vendors regarding orders, product details, and issue resolution via phone and email
• Support merchants with administrative tasks related to product flow and seasonal execution
• Assist in maintaining accurate records and distribute reports to key stakeholders
• Other administrative tasks as needed

Skills

Microsoft Excel

Microsoft Office

Organizational skills

Analytical mindset

Communication skills

Multitasking

Problem solving

Adaptability

Vendor communication

Education

High school diploma

Associate or Bachelor's degree in business/merchandising/retail management

Tools

POS systems

Retail data systems

Job description

Job Location: Corporate HQ - North Charleston, SC 29406

Position Type: Full Time

Job Summary

The Merchant Admin supports the Merchant Team through administrative coordination, item set-up accuracy, vendor communication, and order execution. This role helps maintain merchandise data integrity, pricing accuracy, and timely operational support across the business. The ideal candidate thrives in a fast-paced environment, manages multiple priorities effectively, and demonstrates strong attention to detail and communication skills.

Duties / Responsibilities

• Maintain vendor compliance agreements and supporting documentation
• Proactively review and analyze item set-up, pricing, and product accuracy
• Create, update, and inactivate item records within internal systems
• Process order entry and ensure data integrity across merchandising platforms
• Manage UPC and barcode setup for merchandise
• Execute and communicate pricing updates, markdowns, and promotional changes
• Partner with Store Operations on transfers, reticket requests, cycle counts, and RTV processing
• Communicate with vendors regarding orders, product details, and issue resolution via phone and email
• Support merchants with administrative tasks related to product flow and seasonal execution
• Assist in maintaining accurate records and distribute reports to key stakeholders
• Other administrative tasks as needed

Required Skills / Abilities

• Proficiency in Microsoft Office, especially Excel, and retail/POS systems
• Strong organizational skills with the ability to prioritize effectively
• Analytical mindset with strong attention to detail
• Clear and professional written and verbal communication skills
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Adaptability and willingness to support changing business priorities
• Strong problem-solving skills and follow-through

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in business, merchandising, retail management, or related field preferred
• 1-2 years of administrative, retail, merchandising, buying support, or related experience preferred
• Experience working with spreadsheets, data entry, and retail systems preferred
• Strong proficiency in Microsoft Excel and other Microsoft Office applications
• Ability to analyze data accurately and identify discrepancies
• Strong organizational skills with a high level of attention to detail
• Ability to work independently while supporting multiple team members
• Strong communication skills with the ability to interact professionally with vendors and internal partners
• Ability to maintain confidentiality and handle sensitive business information appropriately

Work Environment

• Office-based position in a professional corporate setting.
• Regular use of standard office equipment including computer, phone, copier, and other business technology.
• Requires extended periods of sitting, computer use, and visual concentration for reporting and analysis.
• Frequent collaboration with cross-functional departments including Planning, Buying, Warehouse, and Store Operations.

Physical Requirements

• Must be at least 18 years of age
• Ability to bend, twist, stoop, reach, and lift materials up to 40 pounds, with or without reasonable accommodation
• Physical demands for this role are minimal and primarily office-based