Merchandising Team Lead

Columbia Distributing Company; Anchorage (AK); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Job summary

Columbia Distributing seeks a Merchandising Supervisor to oversee assigned merchandising teams, ensuring company standards are met and collaborating with the sales team to deliver exceptional customer service across accounts. This role involves scheduling, training, and coaching staff, while maintaining strong internal and external relationships.

The position emphasizes leadership, effective communication, and adherence to company core values, with responsibilities across timekeeping, staff

Qualifications

• High school diploma or GED required.
• Valid driver’s license and auto insurance required.
• Must be 18 years of age.

Responsibilities

• Monitor and recommend improvements to sales, delivery and merchandising service levels in the retail marketplace.
• Manage daily/weekly schedules to create efficiencies and top-level service to retail customers.
• Assist with customer calls, complaints and issues promptly.
• Maintain positive relationships with store personnel, sales and delivery teams.
• Train, support and evaluate merchandising and sales staff.
• Develop and maintain team-oriented relationships with coworkers and managers.
• Assist HRIS timekeeping and staffing processes.
• Recruit, train, supervise and evaluate department staff.

Skills

Leadership

Communication

Customer service

Time management

Microsoft Office

Education

High School Diploma or GED

Job description

The Merchandising Supervisor oversees assigned merchandising team to ensure merchandising procedures and standards are being executed to Company standards and provides feedback to management regarding the team. This position works closely with our sales team to provide exceptional customer service to assigned accounts.

Primary Responsibilities

· Monitor and make recommendations regarding sales, delivery and merchandising service levels in the retail marketplace

· Manage the Daily/weekly schedules to create efficiencies and provide top level service to our retail customers. Adapting based on Daily route volumes.

· Provide assistance with customer calls, complaints and issues in a timely manner

· Maintain positive relationships and direct communication with store personnel and sales and delivery teams

· Work with merchandising and sales team members on a continual basis to train, support and evaluate needs

· Develop and maintain positive, cooperative and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with throughout your job

· Assist Merchandising Manager with time keeping responsibilities within HRIS

· Recruit, train, supervise and evaluate department staff

· Demonstrate behaviors consistent with those of the Company’s Core Values at all times

· Complete all other tasks or projects as assigned

· General knowledge of industry products

· Abilty to manage many personalities and motivate a team to be effective.

· Ability to work independently while managing multiple tasks and meet deadlines

· Excellent oral and written communication skills

· Effective organizational and time management skills

· Ability to develop strong relationships with internal and external customers

· Proficiency with Microsoft Office suite

People Management

This job operates in our accounts, mostly indoors with occasional outdoor work.

Physical Demands

· Lift/carry 35 lbs. repetitively and up to 75 lbs.

· Push/pull up to 100 lbs.

· Bend/stoop/crouch/squat/use arms/wrists/hands/grasp

· Climb stairs

· Work indoors and outdoors

· Must be able to drive and operate a vehicle

Expected Hours of Work

This is a full-time position. Days and hours of work vary and may include weekends.

Travel

Local travel only

Required Education and Experience

· High school diploma or GED required

· Valid driver’s license and auto insurance required

· Minimum of 18 years of age

Preferred Education and Experience

· Minimum two (2) years previous grocery, merchandising, sales or retail experience

· Minimum one (1) year supervisory experience

· Previous leadership or management experience

Compensation

· Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

· Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees are also eligible for 80 hours of vacation every year and 7-8 days of paid holidays throughout the calendar year (depending on location).

· Hired applicant may be eligible for [incentives/ bonuses/ annual bonuses].

Classification: Exempt

Reports to: Merchandising Manager

#INDSM

Columbia Distributing offers a comprehensive benefits package for eligible employees, including medical, dental, and vision coverage, 24/7 virtual care, paid vacation, sick and holiday time, and a 401(k) plan with company match. Additional offerings inclu

AAP/EEO Statement

Columbia Distributing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please contact the Human Resources Dept. at [phone] or email [e-mail] if you have questions regarding reasonable accommodations.

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