Merchandising Sales Associate

Tractor Supply Company; Sevierville (TN); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic FAST Team Member to join their Field Activity Support Team. This role involves traveling to various store locations to execute essential tasks like planograms and merchandise assembly, ensuring a Legendary Customer Experience at every interaction. Ideal candidates will possess prior retail experience, strong communication skills, and a passion for customer service. Join a company that values work-life balance and offers comprehensive benefits to support your well-being. If you thrive in a flexible, service-oriented environment, this opportunity is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail or merchandising experience is required.
• Must be able to read, write, and count accurately.

Responsibilities

• Execute planograms and resets accurately and timely.
• Deliver Legendary Customer Service through proactive communication.

Skills

Retail Experience

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma

Tools

Forklift

Cash Register

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Perform store-specific measurements.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA:
• Greet the Customer.
• Uncover Customer’s Needs & Wants.
• Recommend Product Solutions.
• Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• FAST Team Members may be required to perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred but not required. Regardless of education level, FAST Team Members must be able to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Must be self-directed and able to complete assignments with little to no assistance.

Working Conditions

• Generally working inside with moderate noise; outdoor lots and store floors are hard surfaces (concrete, asphalt, etc.).
• Work shifts vary, generally no less than 4 hours and may exceed 8 hours.
• Travel between store locations in your personal vehicle is required, often for long periods.
• Adhere to safety training and guidelines to promote a safe work environment.

Physical Requirements

• Ability to travel as required.
• Push and pull merchandise up to 2,000 pounds with proper equipment.
• Occasionally lift or reach overhead.
• Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Access all store areas safely.
• Operate store equipment such as computers, cash registers, forklifts, etc.
• Read, write, and count accurately for documentation.
• Handle contact with birds/poultry.
• Complete all required training successfully.
• Operate equipment necessary for store operation, including dolly, handtruck, forklift, baler, computer, and cash register (forklift and baler do not apply if under 18).
• Lifting up to 50 pounds.
• Driving a vehicle.
• Standing and walking for entire shifts.
• Reaching overhead.
• Move and transfer merchandise weighing up to 50 pounds throughout the store.
• Move throughout the store efficiently and safely.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by the supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. We support them with comprehensive benefits including medical, dental, vision, life, disability, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a team member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture and making a difference. We believe in work-life balance and offer rewards that support your well-being. Your opportunity is out here at Tractor Supply and Petsense.