Merchandising Sales Associate

Tractor Supply Company; Pelham (AL); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic FAST Team Member to join their team. This role is vital for maintaining store operations and ensuring exceptional customer service. You will be responsible for completing planograms, performing accurate cycle counts, and delivering a memorable shopping experience that stands out from competitors. The ideal candidate will have a background in retail or merchandising, with knowledge in farming or welding as a plus. If you are adaptable, service-oriented, and ready to take on a variety of tasks, this opportunity is perfect for you.

Qualifications

• Experience in retail and/or merchandising required; knowledge in farming or welding preferred.
• Must be 18+ with a valid driver’s license.

Responsibilities

• Maintain regular attendance and work scheduled shifts including varied hours.
• Deliver legendary customer service and ensure a memorable shopping experience.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, fulfilling the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, and overtime as needed.
• Communicate proactively with your District FAST Supervisor regarding work progress and issues, offering solutions.
• Complete planograms and resets accurately and promptly.
• Perform store-specific measurements and accurate cycle counts.
• Complete Tractor Way top cap process and hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Review planogram integrity and perform detailed recovery.
• Deliver Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, and Ask to add value and appreciate the customer.
• Ensure a memorable shopping experience that stands out from competitors.
• Provide peak coverage during high-traffic times (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience in retail and/or merchandising is required; farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18+ with a valid driver’s license. A high school diploma or equivalent is preferred but not mandatory; reading, writing, and counting skills are essential.

Preferred knowledge, skills, or abilities

• Knowledge in farming, ranching, pet/equine, or welding fields is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical issue resolution with minimal conflict.
• Self-directed with the ability to complete tasks independently.

Working Conditions

• Mostly indoor with moderate noise; outdoor lots are hard surfaces.
• Shifts typically range from 4 to over 8 hours; travel between stores using personal vehicle is required.
• Adherence to safety guidelines is mandatory.

Physical Requirements

• Ability to travel as needed.
• Push, pull, lift, and reach merchandise up to 50 pounds; operate store equipment.
• Stand, kneel, twist, crouch, climb ladders, and move throughout the store safely and efficiently.
• Handle contact with birds/poultry and complete all training.

Disclaimer

This description provides an overview of responsibilities and is not exhaustive. All duties are performed as assigned by a supervisor.