Merchandising Sales Associate

Tractor Supply Company; Orange (VA); On-site; USD 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Merchandising Sales Associate to join their dynamic team. This role involves executing planograms, maintaining visual standards, and delivering legendary customer service. The ideal candidate will have retail or merchandising experience, strong communication skills, and a passion for helping customers. If you're looking for an opportunity to thrive in a supportive environment and make a real impact, this position is perfect for you. Join a team that values your contributions and provides opportunities for growth and development.

Qualifications

• Prior retail and merchandising experience is required.
• Must be able to read, write, and count accurately.

Responsibilities

• Execute planograms and maintain visual merchandise standards.
• Deliver exceptional customer service and support store initiatives.
• Travel between store locations as needed.

Skills

Retail experience

Merchandising experience

Communication skills

Problem-solving skills

Basic computer skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

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Overall Job Summary

The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute “start to finish” variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Essential Duties and Responsibilities (Min 5%)

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Maintain visual merchandise standards.
• Perform store specific measurements.
• Complete store layout initiatives.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA:
• Greet the Customer.
• Uncover Customer’s Needs & Wants.
• Recommend Product Solutions.
• Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred, but not required. Must be able to read, write, and count accurately regardless of education level.

Preferred Knowledge, Skills Or Abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Self-directed with the ability to complete assignments independently.

Working Conditions

• Generally indoor environment with moderate noise.
• Shifts typically no less than 4 hours, may exceed 8 hours.
• Travel between store locations in personal vehicle required.
• Adherence to safety guidelines and promotion of a safe work environment.
• Hard surface floors and outdoor lots, adequate lighting and temperature.

Physical Requirements

• Ability to travel as needed.
• Push/pull merchandise up to 2,000 pounds with equipment.
• Lift or reach merchandise overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, climb ladders regularly.
• Operate store equipment and handle merchandise weighing up to 50 pounds.
• Read, write, and count accurately for documentation.
• Effective communication skills.
• Handle contact with birds/poultry.
• Complete training successfully.
• Operate necessary store equipment.
• Sitting, standing, walking, kneeling, reaching overhead, lifting up to 50 pounds, driving.
• Move throughout the store efficiently and safely.

Disclaimer

This job description provides an overview of responsibilities. All duties as assigned by supervisor should be performed.