Merchandising Sales Associate

Tractor Supply Company; Kingsland (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a Merchandising Sales Associate to join their dynamic team. This role involves traveling to various store locations, executing planograms, and ensuring a top-notch customer experience. Ideal candidates will have a background in retail, strong communication skills, and a passion for customer service. The position offers a unique opportunity to engage with customers while maintaining visual standards and supporting store operations. If you're looking to make a difference in a customer-focused environment, this role could be the perfect fit for you!

Qualifications

• Prior retail or merchandising experience is required.
• Must be able to read, write, and count accurately.

Responsibilities

• Maintain visual merchandise standards and complete planograms.
• Interact with customers to deliver a Legendary Customer Experience.
• Assemble merchandise and perform detailed recovery.

Skills

Retail Experience

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Interpersonal Skills

Education

High School Diploma or Equivalent

Job description

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Overall Job Summary

The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute “start to finish” variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Maintain visual merchandise standards.
• Perform store specific measurements.
• Complete store layout initiatives.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA:
• Greet the Customer.
• Uncover Customer’s Needs & Wants.
• Recommend Product Solutions.
• Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• FAST Team Members also may be required to perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred, but not required. Must be able to read, write, and count accurately regardless of education level.

Preferred Knowledge, Skills Or Abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Must be self-directed and able to complete assignments with little to no assistance.

Working Conditions

• Generally working indoors with moderate noise.
• Work shifts vary, generally no less than 4 hours and may exceed 8 hours.
• Travel between store locations in personal vehicle required.
• Adhere to safety guidelines and promote a safe work environment.
• Work on hard surfaces (concrete, asphalt), with adequate lighting and temperature.

Physical Requirements

• Travel as required.
• Push and pull merchandise up to 2,000 pounds with proper equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently.
• Operate store equipment and handle merchandise weighing up to 50 pounds.
• Read, write, and count accurately for documentation.
• Communicate effectively with team members and customers.
• Operate and use store equipment.

Disclaimer

This overview is not comprehensive; duties may be assigned by supervisors.