Merchandising Sales Associate

Tractor Supply Company; Gardner (MA); On-site; USD 32,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated FAST Team Member to join their team. This role involves traveling to various store locations to execute essential tasks, including planograms and merchandise assembly, while ensuring a legendary customer experience. The ideal candidate will possess strong communication skills and a background in retail or merchandising. Join a company that values its team members and offers comprehensive rewards, including medical benefits and growth opportunities. If you're ready to make a positive impact and thrive in a dynamic environment, this opportunity is for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail and merchandising experience required.
• Knowledge in farming, ranching, pet/equine, or welding preferred.

Responsibilities

• Execute planograms and provide merchandise assembly.
• Deliver legendary customer service and support team members.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma

Tools

Forklift

Computer

Cash Register

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, and overtime as needed.
• Communicate proactively with your District FAST Supervisor regarding work completion, issues, and solutions.
• Complete planograms and resets accurately and promptly.
• Perform store-specific measurements and accurate cycle counts.
• Complete Tractor Way top cap process and hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Review planogram integrity and perform detailed recovery.
• Deliver Legendary Customer Service through GURA: Greet, Uncover Needs & Wants, Recommend Solutions, Ask to Add Value & Appreciate.

Ensure customers have a shopping experience that stands out from the competition. Provide peak coverage as needed (e.g., Day After Thanksgiving). Other duties may be assigned as necessary.

Required Qualifications

Experience: Prior retail and/or merchandising experience required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ and possess a valid driver’s license.

Education: High school diploma or equivalent preferred, but not required. Must be able to read, write, and count accurately regardless of education level.

Preferred knowledge, skills, or abilities

• Knowledge in farming, ranching, pet/equine, or welding strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Self-directed with the ability to complete assignments independently.

Working Conditions

• Generally indoor environment with moderate noise; shifts vary, typically no less than 4 hours and may exceed 8 hours.
• Travel between store locations using personal vehicle required, often for extended periods.
• Maintain a safe, productive environment following safety guidelines.
• Work on hard surfaces (concrete, asphalt) with adequate lighting and temperature.

Physical Requirements

• Travel as needed.
• Push/pull merchandise up to 2,000 pounds with proper equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, stoop, climb ladders regularly.
• Access all store areas safely.
• Operate store equipment, including computers and cash registers.
• Read, write, and count accurately for documentation.
• Communicate effectively with team members and customers.
• Handle contact with birds/poultry.
• Complete required training successfully.
• Operate equipment like dollies, handtrucks, forklifts, balers, computers, and registers (forklift/baler if 18+).
• Lifting up to 50 pounds.
• Drive a vehicle.
• Stand and walk for entire shifts.
• Reach overhead and transfer merchandise weighing up to 50 pounds.
• Move quickly and safely throughout the store and outdoor areas.
• This role is non-sedentary.

Disclaimer

This description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are our success drivers. We offer comprehensive, accessible rewards, including medical, dental, vision, life and disability insurance, parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture and making decisions. We support work-life balance and offer growth opportunities. Your opportunity is out here at Tractor Supply and Petsense.