Merchandising Sales Associate

Tractor Supply Company; Covington (VA); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player seeks a dynamic Merchandising Sales Associate to join their team. This role involves traveling to various store locations, executing planograms, and ensuring visual merchandising standards are met. You will play a key role in delivering a legendary customer experience by engaging with customers, understanding their needs, and providing tailored product solutions. This position offers a unique opportunity to blend retail experience with a passion for customer service in a fast-paced environment. If you're self-directed, enjoy working independently, and thrive in a team-oriented atmosphere, this could be the perfect fit for you.

Qualifications

• Prior retail and/or merchandising experience is required.
• Must be able to read, write, and count accurately.

Responsibilities

• Execute planograms and maintain visual merchandise standards.
• Deliver exceptional customer service and support store layout initiatives.

Skills

Retail Experience

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Interpersonal Skills

Education

High School Diploma or Equivalent

Tools

Forklifts

Job description

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Overall Job Summary

The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Essential Duties and Responsibilities

1. Maintain regular and predictable attendance.
2. Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
3. Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
4. Complete planograms and resets accurately and in a timely manner.
5. Maintain visual merchandise standards.
6. Perform store specific measurements.
7. Complete store layout initiatives.
8. Perform accurate cycle counts.
9. Complete Tractor Way top cap process.
10. Hang store signage.
11. Assemble merchandise, fixtures and PDQs.
12. Perform detailed recovery and review planogram integrity.
13. Deliver on our promise of Legendary Customer Service through GURA:

• Greet the Customer.
• Uncover Customer’s Needs & Wants.
• Recommend Product Solutions.
• Ask to Add Value & Appreciate the Customer.

Ensure the customer has a Legendary shopping experience that differentiates from the competition.

Provide peak coverage as needed (e.g., Day After Thanksgiving).

Perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred, but not required. Must be able to read, write, and count accurately.

Preferred Knowledge, Skills, or Abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Self-directed with the ability to complete assignments independently.

Working Conditions

• Generally indoor work with moderate noise; outdoor lots with hard surfaces.
• Shifts typically no less than 4 hours, may exceed 8 hours.
• Travel between store locations in personal vehicle required.
• Adhere to safety guidelines and promote a safe work environment.

Physical Requirements

• Travel as needed.
• Push and pull merchandise up to 2,000 pounds with equipment.
• Lift or reach merchandise overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, climb ladders throughout shift.
• Operate store equipment and handle merchandise weighing up to 50 pounds.
• Read, write, and communicate effectively.
• Operate equipment like forklifts (if age-appropriate).
• This position is non-sedentary and requires physical stamina.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by supervisors.