Merchandising & Recovery Specialist

Rural King; Knoxville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while delivering friendly customer service in Knoxville, TN. You will focus on merchandise recovery, replenishment, and upholding merchandising standards.

This role requires retail or customer service experience, strong communication, and the ability to work both independently and with a team in a fast-paced environment. Proficiency with handheld devices and basic store equipment is helpful.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Retail experience

Customer service

Teamwork

Adaptability

Tech-savvy

Job description

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while delivering friendly customer service in Knoxville, TN. You will focus on merchandise recovery, replenishment, and upholding merchandising standards.

This role requires retail or customer service experience, strong communication, and the ability to work both independently and with a team in a fast-paced environment. Proficiency with handheld devices and basic store equipment is helpful.