Merchandising Manager , Cool Springs Galleria

Ann Taylor; Franklin (TN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and growth

Job summary

Ann Taylor in Franklin, TN is seeking a Merchandising Manager to bring our brand to life on the sales floor and deliver exceptional customer experiences. You will partner with the Store Manager to lead a team of associates, ensure brand standards, and optimize visual merchandising and product placement on the floor.

You will analyze reporting, adjust priorities daily, coach staff on brand behaviors, and manage shipments and inventory to support store performance and growth.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Strong leadership, interpersonal, and communication skills.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.
• Takes initiative in making thoughtful decisions and uses sound judgment to solve problems.
• Knowledgeable about visual standards and techniques with ability to implement within brand guidelines.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Make merchandise and product placement updates on the sales floor in line with brand standards.
• Process freight shipments and oversee inventory management.
• Use reporting to make effective merchandising and styling decisions.
• Coach associates on brand behaviors to assist, inspire, and style the customer.
• Communicate daily priorities and assign responsibilities to associates.
• Develop a strong operational dynamic within the team by maximizing brand behaviors.
• Analyze reporting to develop goals for individual and team performance.
• Balance selling responsibilities and overall store operational activities.

Skills

Retail management

Customer service

Leadership

Communication

Visual merchandising

Job description

About us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between). Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

About the role

As a Merchandising Manager, you are a key team member who brings our brand to life for customers and creates meaningful experiences. You will bring your attention to detail to the sales floor each day to keep our stores looking beautiful and operating seamlessly. In partnership with the Store Manager, you’ll manage a team of associates to deliver on the brand's performance goals. You'll enhance the customer experience with our brand standards as your guide.

The impact you can have

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Make merchandise and product placement updates on the sales floor in line with brand standards.
• Process freight shipments and oversee inventory management.
• Use reporting to make effective merchandising and styling decisions.
• Coach associates on brand behaviors to assist, inspire, and style the customer.
• Communicate daily priorities and assign responsibilities to associates.
• Develop a strong operational dynamic within the team by maximizing brand behaviors.
• Analyze reporting to develop goals for individual and team performance.
• Balance selling responsibilities and overall store operational activities.

You’ll bring to the role

• 1+ year retail management experience (preferred)
• Brings a hospitality mindset when connecting with customers and associates
• Strong leadership, interpersonal, and communication skills
• Ability to organize, delegate, and prioritize assignments to meet deadlines
• Takes initiative in making thoughtful decisions and uses sound judgment to solve problems
• Knowledgeable about visual standards and techniques with an ability to implement within brand guidelines

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships
• Availability of these benefits is based on employment type, role, and certain eligibility requirements.
• Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 1181-Cool Springs Galleria-ANN-Franklin, TN 37067

Position Type

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

About the Company

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.