Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Silverthorne (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Referral bonuses

Job summary

The TJX Companies, Inc. in Silverthorne, CO is hiring at TJ Maxx Store 1581. This role focuses on delivering a highly satisfied customer experience, engaging with shoppers, and maintaining a clean, organized store environment.

You may be cross-trained to work in multiple areas to support the business; strong customer service, communication, and teamwork are essential.

Competitive hourly pay from $18.00 to $18.50 with benefits; join a Fortune 100 company offering growth and development.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned
• Addresses customer needs with courtesy and professionalism
• Collaborates with teammates to ensure efficient store operations
• Maintains a clean and safe work environment

Skills

Customer service

Flexibility

Communication

Organizational skills

Multi-tasking

Adaptability

Job description

The TJX Companies, Inc. in Silverthorne, CO is hiring at TJ Maxx Store 1581. This role focuses on delivering a highly satisfied customer experience, engaging with shoppers, and maintaining a clean, organized store environment.

You may be cross-trained to work in multiple areas to support the business; strong customer service, communication, and teamwork are essential.

Competitive hourly pay from $18.00 to $18.50 with benefits; join a Fortune 100 company offering growth and development.