Merchandising & Customer Care Associate

Dollar General; Decatur (AL); On-site; USD 24,000 - 30,000; Full time

Job summary

Dollar General in Decatur, Alabama is seeking a store associate to serve as the point of contact for customers, assist in setting and maintaining plan-o-grams, and stock merchandise to maximize profitability and customer satisfaction.

Responsibilities include unloading trucks, stocking shelves, aiding customers in locating items, operating the cash register, and helping with front-end displays. A high school diploma is preferred; the role is on-site in a fast-paced retail environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Comply with company policies and procedures.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand-held scanners, as needed.
• Clean front end of store and help set up sidewalk displays when necessary.

Skills

Interpersonal communication

Safety policies

Plan-o-gram reading

Cash handling

Basic math

IBM cash register functions

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Box cutters

Merchandise dollies

Rolltainers

U-boats / carts

Job description

Dollar General in Decatur, Alabama is seeking a store associate to serve as the point of contact for customers, assist in setting and maintaining plan-o-grams, and stock merchandise to maximize profitability and customer satisfaction.

Responsibilities include unloading trucks, stocking shelves, aiding customers in locating items, operating the cash register, and helping with front-end displays. A high school diploma is preferred; the role is on-site in a fast-paced retail environment.