Merchandising Coordinator

Sysco Corp.; Arlington Heights (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Sysco Corp. is seeking a Merchandise Coordinator to link Sales, Category Management, Purchasing, Vendors and Operating Companies. The role coordinates product and vendor setup, item lifecycles and communications to ensure timely launches and accurate data across systems.

The position supports vendor inquiries, pricing updates and inventory processes while helping to drive sales execution and operational efficiency in a fast-paced distribution environment.

Qualifications

• Bachelor’s degree preferred in business or related field.
• 2+ years of relevant experience.
• Strong MS Office and data management skills.
• Excellent written and verbal communication and problem-solving abilities.

Responsibilities

• Coordinate new item setup by collecting and validating vendor/item information for accurate system entry.
• Maintain ongoing item maintenance, updates, and lifecycle administration.
• Coordinate new vendor onboarding and maintain vendor records and documentation.
• Support sales teams by responding to product, pricing, inventory, and operational inquiries.

Skills

Attention to detail

Communication skills

Problem solving

Organizational skills

MS Office proficiency

Relationship building

System navigation

Education

HS Diploma

Bachelor’s degree in business or related

Tools

Outlook

Word

Excel

PowerPoint

Job description

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

The Merchandise Coordinator plays a vital role in supporting the success of the merchandising organization by serving as a key link between Sales, Category Management, Purchasing, Vendors, and Operating Companies. This position is responsible for coordinating product and vendor setup, coordinating item lifecycle activities, supporting sales execution, and ensuring accurate and timely communication across the business.

Percentage of Job Function/Responsibilities:

Product & Vendor Management - 30%:

• Coordinate new item setup by collecting and validating vendor/item information for accurate system entry.
• Maintain ongoing item maintenance, updates, and lifecycle administration.
• Coordinate new vendor onboarding and maintain vendor records and documentation.
• Serve as the merchandising point of contact for item setup and transactional requests.

Vendor & Supply Chain Coordination - 25%:

• Serve as primary contact for vendors regarding samples, pricing updates, images, shortages, quality concerns, and related inquiries.
• Support resolution of outstanding vendor payments.
• Track inbound imported shipments from departure through arrival to ensure visibility and timely communication.
• Monitor drop-ship order execution and confirm accurate shipment and invoicing activity.
• Support inventory allocation, receiving, and order confirmation processes to ensure timely fulfillment.

Sales & Operational Support - 25%:

• Support sales teams by responding to product, pricing, inventory, and operational inquiries.
• Track and monitor various activities such as item launch performance, item hypercare, demand status, special orders.
• Assist in resolving customer, vendor, and operational issues through proactive communication and follow-up.
• Communicate urgent supplier, inventory, product, and promotional updates to sales teams.
• Assist Category Managers with sales training preparation.

Process & Data Management - 20%:

• Coordinate the workflow for new item stocking requests and ensure timely completion of required approvals and documentation.
• Support new item onboarding by entering, validating, and maintaining product data to ensure timely and accurate launches.
• Maintain reporting, tracking tools, and merchandising records.
• Process merchandising-related system updates, including pricing and market cost changes.
• Identify process improvement opportunities that enhance efficiency, accuracy, and service levels.

Education Required:

• HS Diploma.

Education Preferred:

• Bachelor’s Degree in business or related.

Experience Required:

• 2 or more years relevant experience.

Experience Preferred:

• At least 1 year of experience in purchasing, merchandising, sales and/or customer service and at least 1 year of experience working within a retail, wholesale or distribution environment.

Skills and Abilities:

• Advanced computer skills required, proficient with MS office applications such as Outlook, Word, Excel and PowerPoint.
• Excellent accuracy, record keeping, organization, prioritization, attention to detail, follow up and problem-solving skills.
• Excellent oral and written communication skills with internal and external customers.
• Ability to concentrate for extended periods of time.
• Strong communicator with excellent relationship building skills across a variety of stakeholders.
• Ability to research issues, resolve discrepancies and follow up with timely communication to all key stakeholders.
• Ability to quickly learn and understand systems to answer basic inquiries without escalating.

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and affirmative action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunityis available through Sysco Corporation, its subsidiaries and affiliates.