Merchandising Assistant Store Manager in Training

The Home Depot; Kentucky; On-site; USD 40,000 - 52,000; Full time

Job summary

The Home Depot is seeking a Merchandising Assistant Store Manager in Training (MASM-IT) to gain hands-on experience in the core duties of a Specialty Assistant Store Manager. The program combines mentorship, practical leadership, and development of skills across merchandising, operations, and customer service.

MASMs in Training will learn to oversee departments, support store standards and programs, and develop competencies in staffing, scheduling, and performance management while delivering

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• 1 year of work experience minimum.
• 3 years of leadership experience preferred.

Responsibilities

• Supervise Associates in selling efforts and lead GET culture to drive customer service and engagement.
• Perform opening/closing duties and uphold store SOPs, safety, and policies.
• Ensure safety compliance and hazmat procedures.
• Plan merchandise placement, signing, and maintain stock integrity through inventory management.
• Participate in a structured training program to prepare for the Assistant Manager position, including staffing, scheduling, performance reviews, and disciplinary processes.

Skills

Action Oriented

Collaborates

Customer Focus

Education

High school diploma or GED

Bachelor's degree or equivalent

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation

Key Responsibilities:

• 15% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
• 10% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP’s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
• 10% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
• 15% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
• 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
  

Direct Manager/Direct Reports:

• This Position typically reports tothe Store Manager
• This Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.
  

Physical Requirements:

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
  

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  

Minimum Qualifications:

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
  

Preferred Qualifications:

• Demonstrated ability to collaborate and work effectively with cross-functional teams
  

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
  

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
  

Minimum Years of Work Experience:

• 1

Preferred Years of Work Experience:

• 3

Minimum Leadership Experience:

• 3

Preferred Leadership Experience:

• 3

Certifications:

• None

Competencies:

• Action Oriented
• Collaborates
• Customer Focus