Merchandising Assistant

UNITED AGRICULTURAL COOPERATIVE INC; El Campo (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

United Agricultural Cooperative, Inc. in El Campo, TX is seeking a Merchandising Assistant to provide administrative, data-entry, and customer-service support to the Grain Merchandising department.

You will help maintain accurate grain records, assist with entering and reconciling contract information, and coordinate with merchandising, accounting, and operations to ensure timely information flow for producers and internal teams.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Provide daily administrative and operational support to the Grain Merchandising department.
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Skills

Administrative support

Customer service

Data entry

Accounting support

Numeric accuracy

Communication

Education

High School Diploma or GED

Associate's or Bachelor's degree in Agriculture/Agribusiness/Accounting/Business Administration/Finance

Tools

Microsoft Excel

Office software

Job description

Job Details: Job Location: Grain - El Campo - El Campo, TX 77437, Position Type: Full Time, Education Level: High School/GED, Job Category: Admin - Clerical

Primary Purpose: The Merchandising Assistant provides administrative, operational, and customer service support to United Agricultural Cooperative's Grain Merchandising department.

This position plays an important role in maintaining accurate grain transaction records, assisting with data entry and integration, reconciling information, supporting customer accounts, and ensuring the timely flow of information between grain merchandising, accounting, operations, and cooperative members.

The Merchandising Assistant works closely with the Grain Merchandising team to support daily business activities, maintain organized and accurate records, and provide professional service to producers, customers, and internal departments.

The successful candidate will demonstrate strong attention to detail, excellent organizational skills, customer-service abilities, analytical thinking, and a willingness to learn the agricultural grain industry.

Qualifications

• High school diploma or equivalent.
• Experience in an administrative, customer-service, accounting support, data-entry, or related position.
• Strong computer skills, including Microsoft Excel and general office software.
• Ability to work accurately with numbers, records, and detailed information.
• Strong communication and organizational skills.

Preferred

• Associate's or bachelor's degree in Agriculture, Agribusiness, Accounting, Business Administration, Finance, or a related field.
• Previous experience in grain merchandising, agricultural operations, accounting, or commodity related businesses.
• Experience with data reconciliation, reporting, or financial transaction processing.
• Familiarity with grain contracts, grain elevator operations, or agricultural accounting systems.
• Experience working with customers, producers, or cooperative members.

Major Responsibilities and Duties

Grain Merchandising Support

• Provide daily administrative and operational support to the Grain Merchandising department.
• Assist with entering, updating, and maintaining grain purchasing, sales, and merchandising information.
• Support the preparation, processing, and organization of grain contracts, transaction records, and related documentation.
• Maintain accurate records of grain purchases, sales, deliveries, and other merchandising activities.
• Assist with tracking contract activity, delivery information, and outstanding documentation.
• Coordinate with merchandising personnel to ensure transaction information is accurate and complete.
• Assist with preparing reports, spreadsheets, and other documentation used in grain merchandising operations.

Data Integration & Reconciliation

• Enter, review, and maintain information within company software systems and spreadsheets.
• Assist with integrating information between grain merchandising, operational, and accounting systems.
• Reconcile grain transaction records, contract information, delivery records, and other related data.
• Identify discrepancies, missing information, or inconsistencies and communicate concerns to the appropriate team members.
• Assist with verifying quantities, pricing information, and transaction details against supporting documentation.
• Maintain organized and accurate electronic and physical records.
• Support month-end and other periodic reconciliation activities as assigned.

Customer & Producer Service

• Serve as a professional and knowledgeable point of contact for customers, producers, and cooperative members.
• Respond to customer inquiries regarding grain transactions, account information, documentation, and other merchandising-related matters within assigned authority.
• Assist customers with obtaining appropriate records, transaction information, and supporting documentation.
• Coordinate with merchandising personnel when customer questions require additional review or authorization.
• Maintain positive relationships with producers, customers, and internal team members.
• Ensure customer concerns are communicated and addressed promptly and professionally.

Department Coordination & Reporting

• Communicate with grain elevator personnel, merchandising, accounting, and operations to obtain and verify information.
• Assist with preparing daily, weekly, and monthly merchandising reports.
• Monitor outstanding transactions, documentation, and reconciliation items.
• Support accurate information flow between grain operations and company leadership.
• Assist with process improvements related to recordkeeping, data accuracy, and departmental efficiency.
• Maintain confidentiality of customer information, contracts, pricing, and other sensitive business records.

General Administrative Support

• Organize and maintain merchandising files, records, and correspondence.
• Assist with telephone calls, email correspondence, and customer follow-up.
• Support department projects and seasonal operational needs.
• Participate in required training and company initiatives.
• Perform other duties as assigned to support the Grain Merchandising department.

Physical Requirements/Working Conditions

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in offices, work stations, fields, sites, stores and meeting rooms.

The position requires extreme temperatures, ability to climb ladders, inspect equipment, enter operation areas, lifting up to 50 lbs, extending hours during harvest, dust and noise exposure, outdoor/ag facility conditions. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress.

In its efforts to promote nondiscrimination and as required by law, United Agricultural Cooperative, Inc. does not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, age, disability, military status, genetic information, or on any other basis prohibited by law.

Additionally, the Company does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant’s job qualifications, experience, and abilities.