Merchandiser / Fulfillment Associate - Part Time

Total Wine & More; Richmond (VA); On-site; USD 28,000 - 35,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k)

Career development & product training

Job summary

Total Wine & More in Richmond, Virginia is seeking a dedicated Merchandiser. In this role, you will enhance customer experience while maximizing product inventory and supporting online operations.

The position requires a flexible schedule and involvement in sales and merchandising responsibilities. Ideal candidates will have retail experience and a high school diploma, ensuring you can deliver excellent customer service in a dynamic environment.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, preferably in retail.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Maximize product inventory and assist with online orders.
• Deliver exceptional customer service and engage customers.
• Participate in product training for knowledge enhancement.
• Maintain safety and cleanliness standards.

Skills

Customer service

Inventory management

Retail experience

Point-of-sale systems

Flexible schedule

Education

High school diploma or equivalent

Job description

About The Role

All Store Team Members play an essential role in building our company brand by delivering excellent customer service. You will maximize product inventory and support online business operations, ensuring a positive shopping experience. While both part-time and full-time positions generally focus on merchandising responsibilities, you may also be assigned sales, front end or other responsibilities as needed. Internally, you will be referred to as Merchandiser and report to the store management team.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick‑up and delivery services, including driving and making deliveries if assigned
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross‑functional responsibilities and other duties as assigned
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws – if delivery is added as an essential job function
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non‑seasonal role

Qualifications

• High school diploma or equivalent preferred
• 1‑3 years of experience, 1+ year in a retail setting preferred
• Familiarity with point‑of‑sale systems and inventory management software
• Ability to work a flexible schedule as business requires, including evenings and weekends

Physical Requirements

• Must be 21 years of age or older
• Walk, bend down repeatedly, and be on feet for 8‑10 hours a day
• Ability to safely lift, load, and handle cases and pallets
• Climb ladders and lift 50 lbs. overhead and repeatedly
• May be exposed to various outdoor weather conditions throughout the workday

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes
• And more!

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job‑related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits applies. The anticipated close date of this posting is 120 days from the posted date indicated above.