Merchandiser

Virginia Beach Fine Wine, Inc.; Virginia Beach (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health insurance

401(k) plan

Disability insurance

Parental leave

Pet insurance

Tuition assistance

Training programs

Job summary

Total Wine & More in Virginia Beach seeks store team members to deliver friendly customer service, manage inventory, and support online orders. Roles include merchandising, front-end duties, and occasional deliveries in a fast-paced retail environment.

You will learn product knowledge on wine, spirits, and beer while complying with all laws related to alcohol sales. The role offers opportunities for growth and comprehensive store benefits.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of retail experience, with at least 1 year preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Maximize product inventory by processing freight, stocking merchandise, and building displays.
• Support digital operations by fulfilling orders and assisting with pickup/delivery services.
• Deliver excellent customer service by greeting customers and informing them about products.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Adhere to laws/regulations related to alcohol sales and keep a safe store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders safely and follow company policies and traffic laws.

Skills

Customer service

Retail experience

Flexible schedule

Delivery readiness

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

About the Role

All Store Team Members play an essential role in building our company brand by delivering excellent customer service. You will maximize product inventory and support online business operations, ensuring a positive shopping experience. While part‑time and full‑time positions focus on merchandising responsibilities, you may also be assigned sales, front‑end or other duties as needed.

Responsibilities

• Maximize product inventory, including processing freight, organizing, distributing, pulling and stocking merchandise, building displays and end caps, placing signage.
• Support digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional customer service by greeting customers, engaging to build relationships, and informing them about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and any other duties as assigned.
• Load and deliver orders safely, following company policies and procedures and abiding by all traffic and safety laws. If delivery is an essential job function, you may be required to drive and make deliveries.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of retail experience, with at least 1 year preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.
• Must be 21 years of age or older.
• Physical requirements: walk, bend repeatedly, stand 8–10 hours a day, safely lift, load, and handle cases and pallets, climb ladders, lift 50lb. overhead and repeatedly; may be exposed to various outdoor weather conditions.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans: medical, prescription, dental, vision
• 401(k), HSA, FSA, pre‑tax commuter benefits
• Disability and life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development and product training
• Consumer classes and additional resources

Equal Opportunity Employer

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.