Merchandise Team Member – Highmark Stadium
Location: Buffalo, NY. The role is to create a fun, welcoming environment while engaging guests with personalized sales recommendations and ownership of merchandise presentation, inventory, and operational excellence.
ESSENTIAL FUNCTIONS
- Provide an exciting, positive, and fun environment for our diverse team and fan base.
- Greet guests and ascertain their interest so you may make sales recommendations.
- Warmly greet guests, assess their needs, and confidently make personalized sales recommendations.
- Take ownership of cleaning, restocking, and other assigned duties to maintain a high standard of appearance and readiness.
- Promote merchandise by suggesting complementary and add-on items to maximize sales.
- Clearly explain product features, benefits, and proper use to enhance the guest experience.
- Maintain organized merchandise displays, accurate inventory counts, and assist with inventory management as needed.
- Practice safe work habits and complete company and venue safety and general compliance training.
- Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
- Adhere to Legends Global and venue company policies.
- Other duties as assigned by management.
- Available to work non-traditional hours (nights, weekends & holidays).
QUALIFICATIONS
- Must be 18 years of age or older.
- Strong attention to detail.
- Able to demonstrate flexibility and quickly adapt to changes.
- Ability to be self-motivated and work independently and work well as a team player.
- Ability to work in a fast-paced environment.
- Ability to understand written and oral direction and to communicate the same with others.
COMPENSATION
Competitive salary starting at $17/hour commensurate with experience.
PHYSICAL DEMANDS
- Ability to lift/move/maneuver up to 75 lbs.
- Constant standing, walking, bending, reaching, and repetitive motions.
- Ability to work in all weather conditions.
- Exposure to loud noises (i.e., fireworks, voices, and audio systems), flashing lights, and extreme heat/cold.
EEO STATEMENT
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.