Merchandise Specialist

Floor & Decor; Santa Ana (CA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Health insurance

Job summary

Floor & Decor is seeking a detail-oriented team member to maintain store merchandising standards and pricing integrity. You will manage price changes, label SKUs, and process returns while helping customers with product selection and information.

Work in a fast-paced environment, using the TOD system to tag and update prices. The role includes creating signage, keeping shelves stocked, and coordinating with department managers on SKUs and price changes.

Qualifications

• 1 year of retail sales experience or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with ability to work with management and associates.
• Solid computer skills and ability to handle internet-based coordination.

Responsibilities

• Utilize and maintain store pricing using Tags-On-Demand (TOD) mobile printing station.
• Identify and label merchandise that does not have vendor SKUs using TOD.
• Support merchandise returns by returning saleable products to the sales floor.
• Comply with store safety SOPs for lifting and handling.
• Assist customers with product selection and answer product questions.
• Create price tags and signage for all products.

Skills

Retail experience

Communication

Interpersonal skills

Self-starter

Confidentiality

Tools

TOD

Job description

Purpose

This position will maintain the store merchandising standards and store pricing integrity. This role is responsible for managing price changes, execution of product SKU labeling and processing returned merchandise.

Full-Time and Part-Time Positions Available.

Pay Range

$17.85 - $21.75

Purpose

This position will maintain the store merchandising standards and store pricing integrity. This role is responsible for managing price changes, execution of product SKU labeling and processing returned merchandise.

Full-Time and Part-Time Positions Available.

Minimum Eligibility Requirements

• (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
• Strong computer skills and internet project coordination experience.
• Must be a self-starter and work well in a fast-paced environment.
• Sensitivity to confidential information.

Essential Functions

• Utilize and maintain store pricing using Tags-On-Demand (TOD) mobile printing station.
• Identify and label merchandise that does not have vendor provided SKUs using TOD.
• Support merchandise returns by returning saleable product to sales floor.
• Demonstrate a thorough understanding and comply with the company’s safe lifting practices standard operating procedures (SOP).
• As a product knowledge expert, assist customers with product selection and answer product related questions.
• Create price tags and signage for all products.
• Replace outdated signage based upon updated price changes.
• Return products to the correct home locations after customer returns.
• Clean and stock products according to Floor & Decor’s standards.
• Communicate in-store moves and non-scanning SKU products via email.
• Partner with Department Managers to determine which products need SKUs, price changes and need to be returned.

Working Conditions (travel, hours, environment)

• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.