Merchandise Specialist

Floor & Decor Holdings Inc.; Pineville (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation & holidays

Job summary

Floor & Decor Holdings Inc. is seeking staff to maintain store merchandising standards and pricing integrity in a fast-paced retail setting. Positions available in both full-time and part-time formats, with emphasis on accuracy, customer service, and teamwork across store management and associates.

Employees will handle pricing, tagging, stock, and signage, working with TOD tools and collaborating with department managers to ensure accurate SKUs and price changes.

Qualifications

• 1 year of retail sales experience or equivalent combination of education and experience.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with ability to work with all levels of store management and associates.
• Strong computer skills and internet project coordination experience.
• Must be a self-starter and work well in a fast-paced environment.
• Sensitivity to confidential information.

Responsibilities

• Utilize and maintain store pricing using TOD mobile printing station.
• Identify and label merchandise lacking vendor SKUs using TOD.
• Support merchandise returns by returning saleable product to sales floor.
• Follow safe lifting SOPs.
• Assist customers with product selection and answer questions as a product knowledge expert.
• Create price tags and signage for all products.
• Replace outdated signage after price changes.
• Return products to proper locations after returns.
• Clean and stock products per Floor & Decor standards.
• Communicate in-store moves and non-scanning SKU products via email.
• Collaborate with Department Managers on SKUs, price changes, and returns.

Skills

Retail experience

Communication skills

Interpersonal skills

Computer skills

Self-starter

Confidentiality

Tools

TOD (Tags-On-Demand)

Job description

Base Pay

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

Purpose

This position will maintain the store merchandising standards and store pricing integrity.

Full-Time and Part-Time Positions Available.

Minimum Eligibility Requirements

• 1 year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
• Strong computer skills and internet project coordination experience.
• Must be a self-starter and work well in a fast-paced environment.
• Sensitivity to confidential information.

Essential Functions

• Utilize and maintain store pricing using Tags-On-Demand (TOD) mobile printing station.
• Identify and label merchandise that does not have vendor provided SKUs using TOD.
• Support merchandise returns by returning saleable product to sales floor.
• Demonstrate a thorough understanding and comply with the company’s safe lifting practices standard operating procedures (SOP).
• As a product knowledge expert, assist customers with product selection and answer product related questions.
• Create price tags and signage for all products.
• Replace outdated signage based upon updated price changes.
• Return products to the correct home locations after customer returns.
• Clean and stock products according to Floor & Decor’s standards.
• Communicate in-store moves and non-scanning SKU products via email.
• Partner with Department Managers to determine which products need SKUs, price changes and need to be returned.

Working Conditions (travel, hours, environment)

While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

• Monday - Friday 7:00 AM - 8:00 PM
• Saturday 8:00 AM - 7:00 PM
• Sunday 10:00 AM - 6:00 PM

Pickup Hours

• Monday - Friday 7:00 AM - 7:00 PM
• Saturday 8:00 AM - 7:00 PM
• Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

TIME, TALENT & TEAMWORK

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

OPPORTUNITIES TO ADVANCE To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.