Merchandise Processor - Part Time

Goodwill Keystone Area; Ephrata (Lancaster County); On-site; USD 29,000 - 35,000; Full time

Job summary

Goodwill Keystone Area is seeking a Merchandise Processor to support donated goods operations. You will process donations by sorting, pricing, tagging, and stocking products for the sales floor, while ensuring quality and safety standards.

The role requires flexibility to work evenings and weekends in a fast-paced warehouse environment, with opportunities to support ecommerce efforts and store operations.

Qualifications

• Read and follow written instructions and labels.
• Perform basic math for pricing and counts.
• Work well in a team and communicate clearly.
• Adapt to varying tasks and changing priorities.
• Provide courteous service to customers and donors.
• Be flexible to work evenings and weekends as needed.

Responsibilities

• Process donations including sorting, pricing, tagging, and stocking product.
• Move products to sales floor and assist in daily mission goals.
• Organize, rotate, and maintain a clean warehouse and store floor.
• Track daily production and report to supervisor.
• Assist Ecommerce as needed and support events and programs.

Skills

Reading and writing

Basic math

Teamwork

Adaptability

Customer service mindset

Flexibility in schedule

Education

High school diploma not required

Job description

Position: Merchandise ProcessorDepartment: Donated Goods RetailReports to: Production ManagerStatus: Non-ExemptGoodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.SummaryProvide essential support in overall operations and customer service with a main focus on processing all donations, including sorting, hanging, pricing, tagging, stocking and rotating product while adhering to all production and quality standards.Duties and ResponsibilitiesProcess textile donations, including sorting, hanging, pricing, tagging and moving product to the sales floor to meet preset production and sales goals for the store.Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, and moving product to the sales floor to meet preset production and sales goals for the store.Organize, recover and rotate the sales floor as needed.Follow all quality and production standards as set by Goodwill Keystone Area.Track production daily and report to supervisor.Be knowledgeable of daily, weekly and monthly production and sales goals.Selects and identifies appropriate items for Ecommerce department.Ability to assist and have flexibility in the overall daily operations within the store.Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees.Supports, promotes and participates in organizational programs and special events.Assists in any other assignments designated by management.Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures.Contributes to the organization by supporting additional tasks and projects as needed.Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.Communicates progress, problems, and concerns to the Production Manager.#INDHPEducation and ExperienceNo formal education necessary.Must be 18 years of age or older due to the demands of the position, to ensure full availability for all required work shifts including the need for flexible scheduling across all store operating hours, and to meet specific compliance requirements related to state and federal child labor laws.Skills/Abilities/QualificationsAbility to read, write and perform simple math.Must meet qualitative and quantitative performance standards as established by organization.Must be able to work in an open warehouse environment, being exposed to various weather and temperature conditions including extreme heat, humidity, and cold.Ability to learn and use equipment and technology.Ability to follow verbal instructions and to work as part of a team.Requires a high level of adaptability and flexibility.Must be able to work a flexible schedule to include evenings and weekends.Physical RequirementsAbility to stand continuously for more than 75% of the shift.Ability to repeatedly bend forward or to the side 60 degrees to remove or place items into various carts for 50% of the shift.Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.Ability to lift 50 pounds from ground level to waist level for 25% of the shift.Ability to lift 25 pounds every few minutes for more than 75% of the shift.Must be able to push and pull various carts requiring a force of 25 pounds a distance of 100 feet for 25% of the shift.Ability to repetitively perform the same hand, wrist and arm motions every few seconds for more than 75% of the shift.Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.